Medical Assistant (MA) - Physician Office - Kenwood Family Medicine

Mercy Health BSMH • Amberley, OH

21h

About The Position

Mercy Health is a faith-based, patient-focused organization committed to enhancing the health and well-being of people through exceptional care. Its values include compassion, human dignity, integrity, service, and stewardship.

The Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and applicable standards of quality. Under provider direction, the Medical Assistant helps address the patient's chief complaint by collecting measurements such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing care; and may administer ordered medications within the Medical Assisting scope and state guidelines.

The role also includes preparing patients for physician visits, recognizing and reporting changes in patient condition, troubleshooting and escalating problems, and maintaining clinical and administrative skills to support patient care and daily operations. The posting notes that the listed duties are not exhaustive and that other job-related duties may be assigned, subject to reasonable accommodation.

Requirements

• High school diploma or GED.
• Enrollment in an approved Medical Assistant program within 30 days of employment.
• Obtain an active Medical Assisting certification within 12 months of the start date from an accepted certifying organization, or an acceptable Assessment-Based Recognition in Order Entry (ABR-OE) if unable to obtain MA certification. Some credentials are not accepted in South Carolina.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.
• Ability to perform the listed clinical and administrative tasks, including recording medical histories and vital statistics, interviewing patients, preparing and administering medications as directed, collecting and preparing specimens, communicating provider-authorized prescription and refill information, explaining care instructions, cleaning and sterilizing instruments, performing routine laboratory tests, completing general office duties, and assisting physicians with examinations and treatment.

Nice To Haves

• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.
• BLS Basic Life Support certification at hire for BSMH locations.

Responsibilities

• Understand and adhere to legal responsibilities and requirements within the Medical Assistant role.
• Collect patient data and identify significant changes in patient condition, then report those changes to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in care in interactions with internal and external customers.
• Maintain clinical and administrative skills in accordance with departmental competency guidelines and patient care and operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Collect and document patient information, including vital signs and patient or family needs.
• Participate in planning and implementing patient care and administer ordered medications when within the Medical Assisting scope and state guidelines.
• Perform clinical and administrative tasks described in the skills and abilities section, as authorized and appropriately trained.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED