Medical Assistant (MA) - Physician Office - Kenwood Family Medicine

Mercy Health • Cincinnati, OH

19h

About The Position

The Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within their scope of practice and in alignment with quality standards. Under the provider’s direction, the Medical Assistant helps address the patient’s chief complaint by collecting measures such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documenting patient and family needs; and participating in care planning and implementation. The role may include administering ordered medications within the Medical Assisting scope and applicable state guidelines.

The Medical Assistant also prepares patients for physician visits, monitors and reports significant changes in patient condition, troubleshoots issues, and maintains clinical and administrative competencies to support patient care and daily operations. Other job-related duties may be assigned by the supervisor, subject to reasonable accommodation.

Requirements

• High school diploma or GED.
• Enrollment in an approved Medical Assistant program within 30 days of employment.
• Obtain an active Medical Assisting certification within 12 months of the start date from an accepted certifying organization; certain certifications are not accepted in South Carolina. If unable to obtain MA certification, ABR-OE is acceptable where accepted.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Medical terminology knowledge.
• Attention to detail.
• Ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.
• BLS Basic Life Support certification at hire for BSMH locations.

Responsibilities

• Understand and adhere to legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, identify significant changes in patient condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in care when interacting with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines to meet patient-care and operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Record patients’ medical histories, vital statistics, and information such as test results in medical records.
• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician and within the applicable scope of practice.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing.
• Provide authorized prescription and drug-refill information to pharmacies as directed by the provider.
• Explain treatment procedures, medications, diets, or physician instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering telephones, taking dictation, and completing insurance forms.
• Complete skills or competency checklists to assist physicians with examinations and treatment, including handing them instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED