Medical Assistant West Tempe Primary Care

HonorHealth•Tempe, AZ

5d•Onsite

About The Position

The Medical Assistant provides general front- and back-office support to professional staff and works under a provider’s direction in the examination and treatment of patients. The role supports a team-based approach to improving patient experience, communication, access to care, and patient satisfaction. The position is at the West Tempe Primary Care Clinic, located at 1626 S. Priest Dr., Tempe, Arizona. The schedule is Monday through Friday, 8:00 AM to 5:00 PM. The Medical Assistant provides patient care and clinical support in accordance with organizational policies, procedures, protocols, and Arizona validated competencies. Duties may include supporting a specialist and traveling to off-site locations for diagnostic testing and other services. The role also provides clerical and front-office support, including reception, telephone service, scheduling, message management, data entry, chart maintenance, and insurance-related coordination.

Requirements

Completion of a medical assistant training program.
High school diploma or GED.
Basic Life Support (BLS) certification.
Complete an approved training program, or complete an unapproved training program and successfully pass a medical assistant examination administered by a certifying organization accredited by the National Commission for Certifying Agencies or the American National Standards Institute, as described by the Arizona Administrative Code; alternatively, complete a United States Armed Forces medical services training program.
Current Fingerprint Clearance Card, or apply for and be eligible for one within seven working days after employment at Pediatric Behavioral Health Sites only.

Nice To Haves

Six months of experience as a Medical Assistant.
Medical Assistant certification, such as CMA, CCMA, or RMA. HonorHealth will reimburse the cost of successfully completing the certification exam; failure to receive certification within the assigned period means the employee will no longer meet the position’s minimum qualifications and will be terminated.

Responsibilities

Prepare treatment rooms and keep exam rooms clean, neat, and stocked.
Escort patients to exam rooms, obtain a brief history, document the chief complaint, and take vital signs, including weight and temperature.
Prepare patients for examinations and assist physicians or clinicians with exams and special procedures.
Travel to off-site locations as needed to perform diagnostic testing and assist with physical examination components, TB testing, injections, and phlebotomy.
Administer and record injections and TB tests under physician supervision and order, as applicable.
Perform venipuncture, obtain specimens, and conduct CLIA-waived laboratory tests.
Perform office procedures within scope of practice, including PFT, UDS, EBT, EKG, and fit testing, as directed by a provider.
Receive calls from patients, pharmacies, and others; document and relay information to providers for action; and respond promptly to patient messages.
Contact pharmacies with approved medication orders or refills.
Perform front-office duties as needed, including reception, telephone service, chart maintenance, insurance forms, and scheduling.
Coordinate with insurance companies to obtain authorizations for therapies, testing, and specialist referrals.
Provide appropriate referrals to case management for employees.
Maintain accurate patient information and medical records, and ensure charts and paperwork are filed correctly.
Perform other related duties as assigned.