Medical Assistant-Senior

UT Health San Antonio•San Antonio, TX

About The Position

Under limited supervision, the Medical Assistant performs general clinical duties at an outpatient care site, including taking vital signs, giving injections, performing simple diagnostic tests, collecting specimens, sterilizing and cleaning equipment, and maintaining examination rooms. The role may also include administrative duties and supporting patient-record documentation as directed by a physician or provider. The Medical Assistant obtains and documents patient information in the electronic medical record, coordinates appointments and communications according to clinic policies and protocols, prepares charts and clinical materials for scheduled clinics, and reports relevant findings to physicians, nurses, or providers. The senior role also provides in-service training and precepts Medical Assistants, and participates in developing best practices for clinical workflows.

Requirements

Support the mission, vision, and patient promise throughout all interactions.
Communicate effectively in writing and verbally.
Demonstrate analytical thinking, including analyzing information, using logic to coordinate work within schedule constraints, and handling emergent requirements in a timely manner.
Participate as an integral member of the interdisciplinary healthcare team in providing high-quality patient care.
Meet all training and competency requirements.

Nice To Haves

Knowledge of EPIC software; may be required to serve as an EPIC super user.

Responsibilities

Obtain patients’ vital signs and weight.
Obtain patient history, chief complaint, medications, and allergies, and document them appropriately in the EMR.
Report pertinent findings to physicians.
Manage patient appointments according to physician schedules and protocols.
Answer patient messages according to clinic policy.
Handle medication refill requests according to clinic policy.
Prepare charts for upcoming clinics and provide physicians with requested test results, lab results, and medical records.
Communicate necessary patient information to physicians in a timely manner.
Handle external and internal phone calls and assist the department call center by transferring calls to the appropriate departments.
Provide in-service training and precept Medical Assistants.
Participate in developing best practices in clinical workflows.
Perform Point of Care Testing (POCT), document results, and report clinical findings to the RN in charge and/or provider.
Perform other duties as assigned.

Benefits

UT SELECT medical insurance, offered free for employees, with family coverage available through payroll deduction.
Free group term life insurance and basic accidental death and dismemberment insurance, with options to purchase additional coverage.
Three dental insurance plan options through Delta Dental.
Two vision plan options through Superior Vision Services.
Disability insurance enrollment option.
Flexible spending accounts for qualifying dependent care and out-of-pocket health care expenses.
Retirement plan eligibility through TRS or ORP, with voluntary retirement programs also available.
Front-loaded paid time off of 128 to 208 hours (16 to 26 days), based on years of service.
Extended Illness Bank accrual of 8 hours per month.
Paid Family Leave of up to 240 hours (6 weeks), subject to eligibility.
Twelve set paid holidays each year.
Discounts on services, tickets, and gym membership.