Medical Assistant-Senior

UT Health San Antonio•San Antonio, TX

About The Position

Under limited supervision, the Medical Assistant performs general clinical duties at an outpatient care site, including taking vital signs, giving injections, performing simple diagnostic tests, collecting specimens, cleaning and sterilizing equipment, and maintaining examination rooms. The role may also include administrative duties and supporting patient-record documentation as directed by a physician or provider. The Medical Assistant supports patient intake and care coordination, prepares charts and requested records and test results, handles patient messages and medication refill requests according to clinic policy, and communicates relevant findings and information to physicians, providers, or the RN in charge. The senior role also provides in-service training and precepts Medical Assistants, and participates in developing best practices for clinical workflows.

Requirements

  • Support the mission, vision, and patient promise in all interactions.
  • Communicate effectively in writing and verbally.
  • Use analytical thinking to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
  • Participate as an integral member of the interdisciplinary healthcare team to provide high-quality patient care.
  • Knowledge of EPIC software; may be required to be an EPIC super user.
  • Meet all training and competency requirements.

Responsibilities

  • Obtain patients’ vital signs and weight during intake.
  • Obtain and document patient history, chief complaint, medications, and allergies in the EMR.
  • Report pertinent findings to physicians and communicate necessary patient information to the physician in a timely manner.
  • Manage patient appointments according to physician schedules and protocols.
  • Answer patient messages according to clinic policy.
  • Handle medication refill requests according to clinic policy.
  • Prepare charts for upcoming clinics and provide physicians with requested test results, lab results, and medical records.
  • Handle internal and external phone calls and assist the department call center by transferring calls to the appropriate departments.
  • Provide in-service training and precept Medical Assistants.
  • Participate in developing best practices in clinical workflows.
  • Perform Point of Care Testing (POCT), document findings, and report clinical findings to the RN in charge and/or provider.
  • Perform other duties as assigned.
  • Perform general clinical duties, including giving injections, simple diagnostic tests, specimen collection, equipment cleaning and sterilization, and maintaining examination rooms.
  • Support patient-record documentation as directed by a physician or provider.
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