Medical Assistant-TriHealth Heart Institute
About The Position
The Medical Assistant works at TriHealth’s Advanced Heart Failure program at the Thomas Comprehensive Care Center in Cincinnati, Ohio, supporting compassionate care for patients with complex heart conditions. The role works closely with cardiologists and assists with examinations, treatment, diagnostic procedures, and patient monitoring. It also performs clerical and scheduling duties, maintains medical records, and coordinates appointments and tests across multiple providers, specialties, and departments. The position is full-time, scheduled Monday through Friday, 8:00 a.m.–5:30 p.m.; an 8:00 a.m.–4:30 p.m. schedule may be accommodated if needed. The role is cross-trained to support efficient, continuous patient care and requires flexibility, teamwork, and commitment to quality.
Requirements
- High school degree.
- Healthcare clerical background and general computer skills.
- Knowledge of medical terminology.
- Experience in a medical or physician office setting.
- Ability to perform EKGs, injections, and venipuncture.
- Ability to perform common laboratory tests according to established CLIA guidelines and TriHealth policy.
- Strong customer service, interpersonal, organizational, and communication skills.
- Ability to assist with medical procedures on adults and children.
- Dependability, punctuality, flexibility, motivation, and commitment to quality patient care.
Responsibilities
- Schedule routine and specialist appointments and tests for participants with internal and external providers and specialties.
- Coordinate participant scheduling across nursing, transportation, and therapy departments at three sites.
- Follow scheduling procedures and complete scheduling paperwork accurately and promptly.
- Communicate appropriately with customers, transportation, and other departments; answer appointment-related calls courteously and relay complete messages to the appropriate person.
- Organize appointments, tests, and procedures to ensure a smooth process.
- Retrieve medical records from outside providers and forward them to medical records for scanning.
- Assist physicians with examinations, treatment, and medical procedures for adults and children, including delegated duties under physician direction.
- Interview patients; measure and record vital signs, including pulse, temperature, blood pressure, weight, and height.
- Prepare treatment rooms for patient examinations and maintain the safety and cleanliness of the treatment area.
- Maintain medical records and documentation and perform related patient-care and environmental safety duties.
- Use medical equipment in accordance with clean and sterile procedure principles.
- Demonstrate professional conduct and etiquette toward patients, visitors, physicians, and employees.
- Accept or seek additional assignments and demonstrate flexibility, initiative, dependability, and willingness to learn.
- Follow TriHealth SERVE standards and ALWAYS behaviors, including demonstrating courtesy, compassion, respect, service, and stewardship of resources.
Benefits
- Comprehensive benefits package
- Medical benefits
- Dental benefits
- Vision benefits
- Paid time off
- Retirement plans
- Tuition reimbursement
- Competitive pay based on education level and experience
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
