Medical Assistant - Eskenazi Health Center Grande

HHC•Indianapolis, IN

About The Position

The Certified Medical Assistant II provides patient care that considers each patient's response to care, needs, problems, capabilities, limitations, and progress toward goals. The Medical Assistant adapts activities and behaviors to provide appropriate care for pediatric, adolescent, adult, and geriatric patients, and integrates patients' physiological, psychological, cultural, and population-specific needs into care. The role supports Eskenazi Health's mission to Advocate, Care, Teach and Serve, with special emphasis on the vulnerable populations of Marion County, and models Eskenazi Health values. The position is based at Eskenazi Health Center Grande. At the direction of health center leadership, primary care staff may be required to travel to other health center locations to provide coverage and maintain continuity of operations.

Requirements

High school diploma or equivalent.
Graduation from a formal medical assistant program that includes clinical experience.
Certified Medical Assistant or Registered Medical Assistant credential.
Ability to assess age-specific and population-specific patient needs.
Knowledge of standard laboratory and medical procedures.
Basic knowledge of medical terminology.
Knowledge of ICD-9/CPT coding and health care insurance.
Basic computer and mathematics skills.
Ability to recognize emergency situations and respond appropriately.
Ability to understand and carry out written orders.
Ability to stand and walk for extended periods.
Hand-eye coordination and manual dexterity when working with patients or equipment.
Ability to interact appropriately with patients from varied economic, educational, social, cultural, and ethnic backgrounds.
Ability to work in an environment involving exposure to potentially dangerous or infectious materials and situations.

Nice To Haves

American Heart Association Healthcare Provider CPR certification is preferred.
Current TB Education certification is preferred.

Responsibilities

Maintain a safe patient and clinic environment in compliance with Eskenazi Health safety standards.
Communicate effectively using appropriate medical terminology and follow legal, ethical, organizational, and site-specific protocols.
Provide age-appropriate patient care that accounts for patient needs, response to care, capabilities, limitations, and progress toward goals.
Integrate cultural, population-specific, physiological, and psychological needs into patient care.
Measure and record vital signs, height, weight, pain assessments, and other parameters.
Interview patients and record histories, chief complaints, and other findings.
Call prescriptions, except Schedule II medications, to pharmacies for providers according to written orders.
Prepare patients for examinations and perform routine screening tests, including EKGs.
Assist providers with examinations and minor office procedures.
Collect and process laboratory specimens, including phlebotomy.
Monitor follow-up of tests and laboratory studies and notify the provider.
Perform point-of-care testing and pertinent quality-control testing, and document results.
Prepare and administer medications, subject to organizational or site-specific exceptions, according to provider written orders.
Demonstrate competence and accountability when administering medications and treatments and performing tests.
Apply or change dressings, remove sutures, and perform other minor procedures.
Perform CPR when needed.
Accurately, legibly, and legally document findings, services provided, medication administration, and patient education or instructions, and complete other required documentation.
Clean rooms after each patient examination.
Answer and make phone calls as needed or directed.
Help maintain clinic flow and schedule appointments.
Operate standard office equipment.
Maintain supplies and equipment, including ordering and routine stocking of examination rooms.
Maintain required organizational and site-specific certifications.
Assist with orienting other staff members, including Medical Assistant Externs.
Sit together with the Clinical Team.
Travel to other health center locations for coverage when required by health center leadership.