Medical Assistant

LUX Infusion • Anchorage, AK

2d • Onsite

About The Position

At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux —meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. The Medical Assistant (MA) plays an essential role in supporting the clinical infusion team. This position is responsible for assisting with patient intake, preparing treatment areas, coordinating patient flow, and ensuring overall efficiency within the infusion center. The ideal candidate is detail-oriented, highly organized, and dedicated to providing outstanding patient care in a fast-paced clinical environment.

Requirements

• High school diploma or GED required
• Minimum of one (1) year of experience in a healthcare environment required
• Strong understanding of medical procedures, patient care, and documentation
• Excellent time management, communication, interpersonal communication, organizational and analytical skills
• Skills with prioritization and multi-tasking
• Proficiency with problem resolution
• Self-motivated and self-disciplined
• Computer aptitude
• Mathematical aptitude
• Maintain strict patient confidentiality and uphold all patient care principles
• Remain adaptable and willing to assist in different areas of the infusion center as needed
• Strong communication and interpersonal skills with a patient-first approach.
• Ability to work efficiently in a fast-paced clinical setting.
• Knowledge of medical terminology and basic clinical procedures.
• Proficiency in electronic medical records (EMR) and data entry.
• Strong organizational skills with attention to detail.
• Ability to multitask and prioritize workload effectively.
• Knowledge of infection control protocols and workplace safety standards.
• Ability to work independently while collaborating with a healthcare team.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Become and remain proficient is all programs necessary for execution.

Nice To Haves

• Completion of an accredited Medical Assistant (MA) program preferred
• Current Medical Assistant certification (CMA, RMA, or equivalent) preferred
• Prior professional Medical Assistant experience preferred
• Prior infusion environment experience preferred

Responsibilities

• Greet and prepare patients for their infusion treatments, ensuring a welcoming and professional environment.
• Obtain and document patient vital signs, medical history, and medication information.
• Assist providers with patient examinations and procedures as needed.
• Prepare infusion suites by ensuring all necessary supplies and equipment are available.
• Maintain accurate and up-to-date patient records in the electronic medical record (EMR) system.
• Educate patients on procedures, answering basic questions under the supervision of a nurse or provider.
• Assist with administrative tasks, including scheduling appointments, verifying insurance forms, and managing patient follow-ups.
• Monitor and restock medical supplies, ensuring proper inventory levels.
• Maintain a clean, organized, and compliant clinical environment, following infection control protocols.
• Communicate effectively with nurses, nurse practitioners, and other healthcare professionals to ensure smooth patient care coordination.
• Assist with patient triage, directing urgent concerns to the appropriate clinical team members.
• Follow all HIPAA guidelines and maintain strict confidentiality regarding patient information.
• Participate in ongoing training and development to stay current with best practices.
• Perform other duties as assigned by the Site Nurse Practitioner or Director of Clinical Operations.

Benefits

• Employees are expected to: Participate annually in required legal and ethical compliance training
• Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies
• Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual
• Refrain from any behavior that could be considered unethical or unlawful
• All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked‑hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED