Medical Assistant - Oncology

OhioHealth•Pickerington, OH

About The Position

This position is responsible for administrative and clinical duties delegated by the physician and assists with patient care in compliance with the Ohio Administrative Code. The Medical Assistant performs routine clinical and administrative duties to meet the needs of the assigned practice; duties vary based on the practice’s size and specialty. The role is in Medical Oncology Pickerington and works a day shift for 40 scheduled hours per week. Responsibilities include supporting patient flow, preparing patients for visits, providing services and education as directed by providers, collecting and monitoring patient data, maintaining records and the EMR, and coordinating with the healthcare team. The position also supports quality and safety initiatives, operational improvement, standard work, and staff training. The job profile is an overview and is not an exhaustive list of responsibilities; it may change at any time.

Requirements

High school diploma or equivalent; the minimum qualifications also list High School or GED as required.
BLS (Basic Life Support) certification from the American Heart Association.
In addition to a high school diploma or equivalent, meet at least one of the following: completion of a High School Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
Comply with the Ohio Administrative Code and applicable scope-of-practice requirements.

Responsibilities

Facilitate efficient patient flow, prepare patients for visits, and provide services as determined by providers in accordance with provider licensure, policy, and scope of practice.
Complete Care Connect EMR documentation skills requirements.
Perform administrative duties to keep information current and updated, including maintaining and monitoring the EMR inbox.
Maintain and clean the environment, work area, and equipment; communicate equipment malfunctions to appropriate personnel.
Communicate respectfully and compassionately with patients and customers.
Communicate, collaborate, and anticipate healthcare team needs to support continuity and quality of care and coordination of services.
Collect and monitor patient data, and report patient data and needs as directed.
Maintain documentation guidelines for patient-chargeable items and services.
Monitor processes and services for quality, cost effectiveness, and efficiency.
Participate in process and quality improvement activities and implement recommendations to improve operational efficiency or introduce services within areas of responsibility.
Maintain professional competence and skills through ongoing study of the field and best practices.
Complete required ongoing training and education, including department-specific requirements.
Promote and advocate for patient quality, safety, and experience initiatives and serve as a role model.
Serve as a subject-matter expert or resource to the department, unit, or practice in areas such as quality, performance improvement, and the EMR (for example, as an EPIC Super User).
Oversee efficient patient flow, prepare patients for visits or admissions, and provide provider-directed services and education in accordance with licensure and policy.
Lead and support development of standard work and necessary customizations.
Act as a clinical preceptor and train new staff.
Comply with scope-of-practice requirements.
Focus on safety, quality, and efficiency while performing job duties as part of a High Reliability Organization.