Medical Assistant l

Southeast Medical Group•Warner Robins, GA

About The Position

The Medical Assistant works closely with primary care physicians and other healthcare professionals to provide patient care in a supportive, team-oriented environment. The role includes clinical and clerical duties such as preparing patients for visits and examinations, taking vital signs and health histories, assisting with procedures and tests, maintaining patient records, and supporting appointment, referral, laboratory, and communication workflows. The position requires a current Medical Assistant certification and Basic Life Support certification, along with knowledge of medical terminology, patient-care procedures, and medical-office processes. Applicants with more than five years of demonstrated Medical Assistant experience may be considered in lieu of certification for level 1, with limited career-ladder opportunities. Successful candidates communicate courteously and effectively, maintain confidentiality, show compassion and professionalism, and work efficiently either independently or as part of a team. SEMG offers an hourly base wage and a monthly bonus opportunity, as well as a Medical Assistant career ladder with three levels and a lead opportunity. Career-ladder training and assessments must be completed within 90 days for employees hired into the program.

Requirements

High school diploma or GED.
Current Medical Assistant certification; accepted credentialing bodies include AAMA, AMT, NHA, NCCT, or RMA. Level 1 applicants with more than five years of demonstrated Medical Assistant experience may be considered in lieu of certification, with limited career-ladder opportunities.
Current Basic Life Support certification through the American Heart Association.
Complete applicable competency assessments and skill checklists satisfactorily within 90 days of hire or transfer into the Medical Assistant role.
If hired into the Southeast Medical Group Career Ladder, complete training and assessment for the hired level within 90 days.
Communicate clearly and effectively with patients and external parties in a courteous and friendly manner.
Knowledge of medical terminology, medical practices, administrative processes, organizational policies, patient care, and examination procedures.
Maintain confidentiality at all times and demonstrate compassion and professionalism.
Be organized and attentive to detail, and work quickly and efficiently to support patient comfort and satisfaction.
Communicate and understand verbal and written English.
Computer literacy and entry-level working knowledge of Microsoft Outlook and Word.
Ability to organize, coordinate, prioritize, and facilitate tasks.
Ability to work independently or as part of a team.
Ability to report to work as scheduled and without delay.
Ability to travel to multiple locations to support business needs as required.

Responsibilities

Provide immunizations, take vital signs, room patients, and perform clinical and clerical duties.
Prepare patients for physician visits and examinations, record health histories, perform tests, and file appropriate documents.
Receive and direct phone calls; obtain patient information, update records, and ensure forms and consents are completed.
Perform patient-care activities to assist physicians and nursing personnel.
Deliver quality customer service and maintain established quality-control standards.
Check out patients, assist with referral processing, and arrange laboratory services.
Set up EKG machines and other ancillary tests; administer injections and medications; and perform routine specimen collection and tests.
Prepare equipment and examination rooms, clean instruments, and equip rooms with appropriate supplies.
Assist physicians with medical treatments, procedures, and examinations.
Manage medical-supply inventory.
Manage messages, prior authorizations, and patient calls.