Medical Assistant Millcreek PA

GoHealth Urgent Care - UCSF Health•Erie, PA

3d•Onsite

About The Position

The Medical Assistant assists with the examination and treatment of patients under the direction of an urgent care provider. The role supports patient registration and check-in, collects patient histories and vital signs, performs point-of-care testing, draws blood and prepares specimens, and prepares examination rooms. It also includes administrative, inventory, equipment-maintenance, and patient follow-up duties.

Requirements

High school diploma or equivalent and at least 1 year of experience as a Medical Assistant in a hospital, primary care, emergency department, or urgent care setting; alternatively, one of the listed credentials or qualifications is accepted.
A qualifying Medical Assistant certification at hire, or, for candidates with at least 1 year of Medical Assistant experience, obtain one within 12 months of hire. Listed certifications include CCMA, CMA (CHP), CMA (AAMA), CMA (AAH), RMA, NCMA, NRCMA, and ARMA.
Alternatively, be a graduate of an accredited nursing school and hold an LPN or LVN license at hire, or hold EMT or Paramedic certification.
CPOE certification is required within 2 weeks of hire if a Medical Assistant certification is not held at hire.
Basic Life Support (BLS) certification from the American Red Cross or American Heart Association is required at hire.
Basic Medical Assistant skills.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, able to use experience and judgment to perform varied tasks, work on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all people fairly, respectfully, and sensitively to cultural and social differences.

Responsibilities

Register patients, secure required paperwork and insurance documentation, and verify insurance and eligibility.
Process co-pays and schedule patient appointments for assigned centers.
Coordinate referrals to specialists and answer patients’ questions about their care and status.
Keep technical staff informed about patient flow.
Interview patients, verify information, record medical history, and confirm the purpose of visits.
Measure and record vital signs, perform preliminary physical tests, and escalate critical cases to a provider as needed.
Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG tests, and provide results or information to providers.
Draw and collect blood samples and prepare specimens for laboratory analysis.
Prepare examination rooms and maintain supplies in exam rooms, at the front desk, and in the reception area.
Complete supply order sheets, monitor inventory levels, and check expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort incoming and outgoing postal correspondence.
Maintain the reception area and conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow instructions to document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.