Medical Assistant Shadyside PA

GoHealth Urgent Care - UCSF Health•Pittsburgh, PA

3d•Onsite

About The Position

UPMC and GoHealth Urgent Care operate urgent care centers across Pennsylvania and West Virginia. The Medical Assistant supports urgent care providers in examining and treating patients, while helping deliver a welcoming, efficient patient experience. The role includes patient registration and check-in, collecting medical histories and vital signs, conducting point-of-care tests, preparing specimens, and maintaining examination rooms, equipment, supplies, and medical records. This position offers an hourly rate of $19.00–$24.94, based on years of experience, and monthly incentive pay based on performance metrics. Full-time roles are eligible for a $2,000 sign-on bonus. Training includes hands-on instruction, classroom learning, and shadowing alongside peers. Benefits include medical, dental, and vision coverage, a 401(k) with company match, and PTO starting at 208 hours annually.

Requirements

High school diploma or equivalent and at least one year of experience as a Medical Assistant in a hospital, primary care, emergency department, or urgent care setting; alternatively, qualify through one of the listed credentials or professional backgrounds.
At the time of hire, hold one of the listed Medical Assistant certifications, or obtain one within 12 months of hire if the candidate has at least one year of experience working as a Medical Assistant: CCMA verified through NHA; CMA verified through CHP; CMA verified through AAMA; CMA through AAH; RMA verified through AMT; NCMA verified through NCCT; NRCMA verified through NAHP; or ARMA.
Alternatively, be a graduate of an accredited nursing school and hold an LPN or LVN license at the time of hire, or hold EMT or paramedic certification verified through the state and/or the National Registry of Emergency Medical Technicians.
Obtain CPOE certification within two weeks of hire if Medical Assistant certification is not held at hire.
Hold Basic Life Support (BLS) certification at the time of hire through the American Red Cross or American Heart Association.
Have basic Medical Assistant skills.
Type quickly and have basic computer knowledge.
Be proficient in Microsoft Word and Excel.
Be detail-oriented and able to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
Have exceptional written and verbal communication skills.
Treat all people with fairness, respect, and sensitivity to cultural and social differences.

Responsibilities

Register patients, obtain required paperwork and insurance documentation, and verify insurance coverage and eligibility.
Process co-pays and schedule patient appointments for assigned centers.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed about their status.
Communicate patient flow to technical staff.
Prepare patients for examinations by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
Measure preliminary physical indicators, including blood pressure, weight, and temperature, and escalate critical cases to the provider as needed.
Conduct point-of-care tests as needed, such as flu, strep, urinalysis, ECG, and HCG tests, and provide patient information to providers.
Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have necessary medical supplies.
Complete order sheets, monitor supply inventory, and check expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort incoming and outgoing postal correspondence.
Keep the reception area well maintained and conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.