Medical Assistant- Full-Time

GoHealth Urgent Care - UCSF Health•Syosset, NY

About The Position

The Medical Assistant assists with examination and treatment of patients under the direction of an urgent care provider. The role supports patient registration and check-in, interviews patients, measures and records vital signs, and maintains patient charts. The Medical Assistant may draw and collect blood samples and prepare specimens for laboratory analysis, and prepares treatment rooms for examinations. The position is with Northwell-GoHealth Urgent Care, which operates urgent care centers across NYC, Long Island, and Westchester.

Requirements

High school diploma required.
Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross or American Heart Association.
Ability to perform basic medical assistant duties.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, able to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all persons fairly, respectfully, and sensitively toward cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program preferred.
Medical Assistant experience preferred.
Front Desk experience preferred.

Responsibilities

Conduct patient registration, collect required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed of their status.
Inform technical staff about patient flow.
Prepare patients for examination by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
Measure and record preliminary physical-test results and vital signs, including blood pressure, weight, and temperature; escalate critical cases to a provider as needed.
Conduct point-of-care tests as needed, including flu, strep, urinalysis, ECG, and HCG, and provide patient information to the provider.
Stock supplies and maintain examination rooms, front desk, and reception area; ensure providers have necessary medical supplies.
Complete order sheets to maintain supply inventory, and regularly check supply expiration dates.
Maintain medical records and scan charts to patient files.
Answer phone calls and collect and sort incoming and outgoing postal correspondence.
Keep the reception area well maintained.
Conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain equipment quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Draw and collect blood samples and prepare specimens for laboratory analysis when required.
Perform other duties as assigned.