About The Position

The Medical Assistant supports providers with patient care, chart management, appointment scheduling, and in-office procedures. The role may also include front-desk clerical duties. The ideal candidate presents a positive image of the medical office and helps deliver high-quality, patient-centered care while supporting the team and community.

Requirements

  • High school diploma.
  • Certified or Registered Medical Assistant certification required (CMA, RMA, or ABR-OE).
  • At least one year of work experience in a public-contact role.
  • Knowledge of the health care field and information that should be conveyed to patients and their families.
  • Ability to perform tasks correctly, communicate clearly, and maintain a pleasant, professional image.
  • Ability to understand patient education needs and effectively share information with patients and families.
  • Ability to identify equipment problems and correct them or notify a supervisor.
  • Ability to be flexible, handle changing priorities, plan and prioritize, and complete delegated tasks.
  • Ability to demonstrate compassion and caring, apply written instructions and standardized work practices, and maintain effective relationships with physicians, coworkers, patients, and patients’ families.
  • Ability to use appropriate body mechanics when transferring or assisting patients with walking and dressing, and to lift up to 30 pounds of supplies.

Nice To Haves

  • Graduate of a medical assisting program.
  • Work experience in a medical office environment.

Responsibilities

  • Comply with HIPAA and OSHA regulations and policies.
  • Support patient care by organizing patient flow, accompanying patients to exam or procedure rooms, and assisting with walking, transfers, dressing, specimen collection, and exam preparation as needed.
  • Collect patient histories, perform screenings according to provider guidelines, assist physicians and nurses with procedures, document in charts, relay instructions to patients and families, and answer calls with pertinent information.
  • Send and receive medical records; obtain lab and imaging reports, hospital notes, and referral information; complete forms and requisitions; schedule appointments; verify insurance coverage and patient demographics; and maintain complete, properly filed charts.
  • Set up instruments and equipment according to department protocols; clean rooms, instruments, and equipment between visits; clean the sterilizer and maintain required records; order, sort, and store supplies; and restock rooms.
  • Respect and promote patient rights, respond appropriately to emergency codes, and promptly share patient- or staff-related problems with immediate supervisors.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • A variety of a la carte benefit options
  • Employee wellness incentive program
  • Competitive pay
  • On-the-job learning and career growth and development opportunities
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