Medical Assistant - Orthopedics - Pasadena

Cedars-Sinai Medical Center•Pasadena, TX

11d

About The Position

The Medical Assistant is part of the patient care team at the Cedars-Sinai Medical Network and supports patient relations, clinical preparation, and routine administrative tasks in an orthopedic practice. The role involves greeting and interviewing patients, verifying patient information and the purpose of visits, taking preliminary measurements, and recording relevant information in the medical record. The Medical Assistant is also trained to schedule appointments and maintain current patient demographic and insurance information. The position supports patient care flow and department operations by preparing examination and procedure rooms, monitoring inventory and department-specific data, cleaning and reprocessing equipment, and assisting with quality assurance activities. The Medical Assistant follows infection prevention standards, department policies, and guidelines, and helps address or route patient, physician, and staff concerns. The role participates in daily huddles and staff meetings and may serve as a chaperone after completing required training.

Requirements

High school diploma or GED.
Diploma in Medical Assisting from an accredited educational program and/or Medical Assistant certification from a Board-approved Medical Assistant organization.
Basic Life Support (BLS) certification from the American Heart Association (AHA).

Nice To Haves

Two years of experience working as a Medical Assistant in an outpatient clinical or medical office setting is preferred.

Responsibilities

Greet patients, take appropriate vital signs, review current medications, and record information in the medical record.
Assist with tracking and monitoring department-specific data.
Explain policies, procedures, or services to patients using clinical or administrative knowledge within the scope of practice.
Manage patient care flow and assist with monitoring CS-Link message pools and standard work.
Set up examination and procedure rooms according to patient visit needs.
Monitor inventory in clinical areas based on standard work.
Clean and reprocess equipment and supplies according to standard work and department guidelines.
Address patient, physician, and staff concerns and escalate them appropriately.
Assist with quality assurance measures for suites, including recording quality-control testing on designated equipment.
Direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
Monitor personal workflow to identify opportunities for improvement.
Participate in daily huddles and staff meetings.
Follow infection prevention standards, department policies, and guidelines.
Assist as a chaperone when needed after completing required Chaperone Training.
Interview patients and verify patient information and the purpose of their visit.
Prepare patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting a patient history summary.
Schedule appointments and perform routine duties related to collecting and maintaining current patient demographic and insurance information.