Medical Assistant - Orthopedics - Pasadena

Cedars-Sinai•Pasadena, CA

11d•$25 - $34•Onsite

About The Position

The Medical Assistant is a member of the patient care team and supports positive patient relations, telephone communication, verification of patient information, and preparation of patients for examination. Duties include taking preliminary physical measurements and vital signs, summarizing patient history, and performing appointment scheduling and routine work to collect and maintain patient demographic and insurance information. The position supports orthopedic care in the Pasadena location and follows applicable scope-of-practice requirements, standard work, and department guidelines.

Requirements

High school diploma or GED.
Diploma in Medical Assisting from an accredited educational program and/or Medical Assistant certification from a Board-approved Medical Assistant organization.
Basic Life Support (BLS) certification from the American Heart Association (AHA).

Nice To Haves

Two years of experience working as a Medical Assistant in an outpatient clinical or medical office setting.

Responsibilities

Greet patients, take appropriate vital signs, review current medications, and record information in the medical record.
Assist with tracking and monitoring department-specific data.
Explain policies, procedures, or services to patients using clinical or administrative knowledge within scope of practice.
Manage patient care flow and assist with monitoring CS-Link message pools and standard work.
Set up examination and procedure rooms according to patient visit needs.
Monitor inventory in clinical areas according to standard work.
Clean and reprocess equipment and supplies according to standard work and department guidelines.
Address patient, physician, and staff concerns and escalate them as appropriate.
Assist with quality assurance measures for suites, including recording quality-control testing on designated equipment.
Direct patient inquiries or complaints to appropriate medical staff and follow up to support satisfactory resolution.
Monitor personal workflow to identify opportunities for improvement.
Participate in daily huddles and staff meetings.
Follow infection-prevention standards, department policies, and guidelines.
Assist as a chaperone when needed after completing required Chaperone Training.
Verify patient information by interviewing patients and confirming the purpose of their visit.
Prepare patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting a patient-history summary.
Perform appointment scheduling and routine duties related to collecting and maintaining current patient demographic and insurance information.
Communicate with patients by telephone appropriately.