MA - Medical Assistant - Dermatology Beltline Health Center Days - 40hrs/wk.

umhealthwest • Grand Rapids, MI

7d

About The Position

Under the direction of the Office Manager, the Medical Assistant performs administrative and clinical duties to care for patients in an ambulatory setting. Administrative duties include maintaining medical records, handling patient calls, and completing forms. Clinical duties include measuring and recording vital signs and medical histories, preparing patients for examination, and administering medications as directed by physicians or advanced practice providers. The Medical Assistant plays an integral role in the care team model.

Requirements

• High school degree or GED.
• Current Medical Assistant certification.
• Basic Life Support (BLS) certification required by 03-01-2025.
• Excellent interpersonal skills and ability to work effectively with the medical team.
• Ability to communicate effectively with patients and staff while demonstrating diplomacy and tact.
• Ability to operate medical equipment safely and correctly.
• Knowledge of infection prevention and control standards and practices.
• Flexibility, organization, and ability to function under stressful situations.
• Ability to understand, interpret, and apply instructions, guidelines, and procedures.
• Cultural sensitivity and ability to work with ethnically diverse patient populations.
• Ability to prioritize and work on multiple tasks.
• Intermediate experience with computers and information systems.

Nice To Haves

• Previous experience as a Medical Assistant.

Responsibilities

• Ensure relevant reports, test results, laboratory results, and correspondence are available before patient appointments.
• Escort patients to exam rooms, interview them, measure vital signs, and document information in their medical records.
• Review patient medical records to determine needed services and whether referrals are in process or have been completed since the last visit.
• Assist physicians or advanced practice providers during examinations or procedures.
• Provide patients with information and instructions as authorized by physicians or advanced practice providers.
• Keep exam rooms stocked with medical supplies; maintain instruments and prepare them for sterilization and storage.
• Provide clerical support, including completing forms and requisitions, answering phones, sending and receiving medical records, and obtaining laboratory and imaging reports, hospital notes, and referral information.
• Clean rooms between patient visits in accordance with infection prevention and control standards.
• Administer medications and immunizations under the authorization and supervision of physicians or advanced practice providers.
• Process messages from patients and front-office staff to physicians and advanced practice providers.
• Process messages and callbacks to patients, medical offices, and pharmacies.
• Process medication refills according to protocols.
• Maintain logs and perform required checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and sterilization fluid charge.
• Perform EKGs and simple CLIA-waived medical office laboratory and screening tests.
• Collect and process blood and other non-blood specimens for diagnosis, treatment, and disease prevention.
• Participate in process-improvement activities to enhance patient care and service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED