Medical Assistant (MA) - Psych School Base

Denver Health and Hospital Authority•Denver, CO

About The Position

Denver Health is recruiting a mission-driven Medical Assistant for its School Based Medical Services department. Under general supervision, the School-Based Medical Assistant assists with the coordination and management of primary health services and operations, including maintaining community partnerships such as Denver Public Schools. The role provides clerical support, including outreach, registration, record and file maintenance, patient-flow coordination, and non-patient-care communications. The Medical Assistant also supports primary care practitioners with medication and immunization maintenance and administration, patient rooming, laboratory specimen collection and processing, testing, quality control, and site regulatory readiness. The position is regular, with a listed salary range of $21.00–$26.26 per hour. Denver Health is an integrated academic healthcare system and Colorado’s primary safety-net healthcare system. It operates a Level I Trauma Center, a 555-bed acute care medical center, Denver’s emergency medical response system, family health centers, and school-based health centers. Denver Health describes itself as a mission-driven organization and an equal opportunity employer.

Requirements

  • Completion of a clinical Medical Assistant training program resulting in a diploma or Certified Clinical Medical Assistant (CCMA), or a registered apprentice program certificate; alternatively, completion of an accredited Licensed Practical Nursing program with an active LPN license.
  • Completion of a 160-hour externship or six months of direct patient-care experience in an outpatient setting.
  • Current BLS/CPR certification from the American Heart Association or American Red Cross.
  • Knowledge of medical office practice and examination, diagnostic, and treatment-room procedures.
  • Knowledge of and ability to use medical equipment and instruments to administer patient care.
  • Knowledge of common safety hazards and precautions needed to establish a safe work environment.
  • Skill assisting with treatments as directed, taking vital signs, and maintaining records and recording test results.
  • Ability to establish and maintain effective working relationships with patients, employees, physicians, and the public.
  • Ability to maintain quality-control standards and react calmly and effectively in emergency situations.
  • Ability to interpret, adapt, and apply guidelines and procedures and communicate clearly.
  • Ability to learn and become proficient in electronic health record documentation.

Nice To Haves

  • One year of experience working in school-age student services.
  • Bilingual skills.

Responsibilities

  • Accurately take and record vital signs and basic patient history; identify abnormal findings and communicate concerns or significant changes in health status to a provider or registered nurse.
  • Coordinate clerical information needed for patient care, including referrals, appointment assistance, faxing medical information, ordering and maintaining office and medical equipment, and maintaining patient records while ensuring confidentiality.
  • Help patients arrange tests and treatments prescribed by a physician; assist providers or registered nurses with routine treatment instructions, test results, and patient follow-up.
  • Assist providers with procedure setup using aseptic and sterile techniques; safely administer medications and immunizations by oral, intramuscular, subcutaneous, or intradermal routes; obtain EKGs; order directed tests; and schedule specialty and follow-up appointments as directed.
  • Perform phlebotomy and point-of-care procedures after competency is verified; safely collect and process blood, urine, sputum, and stool specimens; enter results in the patient’s Epic medical record; maintain quality control and comply with Joint Commission requirements.
  • Prepare patients for examinations and assist with examinations, cast or splint applications, minor procedures, and other medically related tasks within the role’s scope of knowledge.
  • Prepare examination and treatment rooms with necessary instruments and supplies; maintain clinical and office supplies and equipment, including sterilization and restocking of rooms.
  • Maintain laboratory equipment, including centrifuge and GeneXpert.
  • Assist with site regulation maintenance, which may include Joint Commission readiness, laboratory licensing, and immunization compliance.
  • Use equipment and technology safely to provide patient care after completing applicable training and competency requirements.

Benefits

  • Paid time off starting at 28 days per year, inclusive of vacation, personal/sick time, and seven holidays.
  • 100% paid parental leave for up to six weeks.
  • Immediate eligibility for retirement plans with employer contributions up to 9.5%.
  • Medical, dental, and vision plans, plus employer-paid disability and life insurance.
  • Well-being programs, including an on-site employee fitness center at the Denver Health main campus and the RESTORE Center.
  • Free RTD EcoPass for public transportation.
  • Childcare discount programs and discounts on brands, travel, and other perks.
  • Tuition reimbursement and assistance.
  • Education, coaching, and professional development opportunities through the Workforce Development Center, supporting internal career growth and advancement pathways.
  • Professional clinical advancement program and shared governance.
  • Public Service Loan Forgiveness eligibility, plus free student loan coaching and assistance navigating the program.
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