Medical Assistant (MA) - School Base PRN Float

Denver Health and Hospital Authority•Denver, CO

About The Position

Denver Health is recruiting a mission-driven Medical Assistant to provide float coverage across School-Based Health Center sites according to staffing needs. Under general supervision, the role supports the coordination and management of primary health services through clerical and back-office medical assistance. Clerical work includes outreach, registration, insurance verification, records and files maintenance, patient-flow coordination, and non-patient-care communications. Back-office work includes assisting primary care practitioners with medication and immunization maintenance and administration, patient rooming, and other tasks within the Medical Assistant scope of practice. The Medical Assistant schedules and registers patients, monitors registration work queues, and builds relationships with school and community partners. Clinical support includes taking vital signs and basic histories, identifying abnormal findings and promptly communicating concerns to providers, preparing patients and rooms for examinations and procedures, assisting with treatments, administering medications and immunizations, obtaining EKGs, arranging tests and follow-up appointments, and documenting care. The role also supports referrals, routine treatment instructions, records, supplies, safety and infection control, and laboratory procedures after competency is verified. The position is PRN/intermittent. Denver Health describes itself as a mission-driven, integrated academic healthcare system and an equal opportunity employer.

Requirements

  • Completion of a clinical Medical Assistant training program resulting in a diploma, a Certified Clinical Medical Assistant (CCMA) credential, or a registered apprentice program certificate; alternatively, completion of an accredited Licensed Practical Nursing program with an active LPN license.
  • Completion of a 160-hour externship or six months of direct patient-care experience in an outpatient setting.
  • Current BLS-Basic Life Support (BLS/CPR) certification from the American Heart Association or American Red Cross.
  • Knowledge of medical office practice and examination, diagnostic, and treatment-room procedures.
  • Knowledge of and ability to use medical equipment and instruments to administer patient care.
  • Knowledge of common safety hazards and precautions for establishing a safe work environment.
  • Knowledge of growth and development across the lifespan and ability to assess patient-status data and interpret relevant cultural information.
  • Skill in assisting with treatments, taking vital signs, maintaining records, and recording test results.
  • Ability to establish and maintain effective working relationships with patients, employees, physicians, and the public.
  • Ability to maintain quality-control standards, respond calmly and effectively in emergencies, and interpret, adapt, and apply guidelines and procedures.
  • Clear communication skills and ability to use computers and computer systems.

Nice To Haves

  • One year of experience working in school-age student services.
  • Bilingual skills.

Responsibilities

  • Schedule and register patients using school-based clinic consent and information from parents or patients, including insurance verification and eligibility checks.
  • Monitor and maintain assigned registration work queues daily.
  • Conduct outreach to site and community-based partners to inform them about clinic services.
  • Evaluate the need for services and facilitate access through school-based patient registries.
  • Assist providers with procedure setup, including aseptic and sterile techniques; administer medications and immunizations safely; obtain EKGs; order tests as directed; and schedule follow-up appointments as directed.
  • Take vital signs and basic historical patient data accurately and efficiently.
  • Identify abnormal patient findings and communicate patient concerns or significant changes in health status to a provider in a timely manner.
  • Prepare patients for examinations and assist with examinations, splint applications, minor procedures, and other medically related tasks within the role’s scope of knowledge.
  • Coordinate clerical information needed for patient care, including referrals, appointment assistance, faxing pertinent medical information, and maintaining patient records and other information.
  • Assist patients with arranging tests and treatments prescribed by a medical provider.
  • Assist providers in giving routine treatment instructions.
  • Escort patients from reception to exam rooms and communicate information about extended waits or appointment delays.
  • Document accurately and appropriately in patient medical records.
  • Prepare exam and treatment rooms with necessary instruments and supplies; maintain clinical and office supplies and equipment, including restocking rooms.
  • Maintain a safe environment and follow agency safety and infection-control practices; help identify safety and infection-control issues.
  • Perform phlebotomy and laboratory procedures after competency is verified, and safely collect and process laboratory specimens.
  • Administer immunizations according to Epic Best Practice Advisory recommendations and/or provider direction for students with consent.
  • Participate in performance appraisals, competency reviews, jointly established goals, and peer review; accept and provide constructive feedback and integrate feedback into practice.
  • Promote positive relationships with employees, physicians, patients, and visitors through courteous, respectful communication.
  • Protect the confidentiality of patient information.

Benefits

  • Social security replacement retirement plan with an employer contribution of 3%.
  • On-site employee fitness center and wellness classes.
  • Community resource navigation support.
  • Childcare discount programs and exclusive perks on large brands, travel, and more.
  • Tuition assistance and education and development opportunities, including career pathways and coaching.
  • Career advancement pathways and professional development.
  • Loan forgiveness eligibility and employer contributions.
  • Nationally recognized well-being programs.
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