Medical Assistant - Floater

HopeHealth Inc • Florence, SC, US, SC

10h

About The Position

The Medical Assistant is an essential member of the patient-centered medical home team, coordinating care between patients and medical providers and supporting the clinical team in delivering effective and efficient health care services. This floater position may be assigned to various HopeHealth, Inc. locations according to staffing needs. The employee is responsible for traveling to assigned locations and must have reliable transportation. Mileage may be reimbursed in accordance with HopeHealth policy and the assigned base location.

The Medical Assistant – Float must be available to work Monday through Friday between 7:30 a.m. and 6:00 p.m. They may also be asked to work Access Hope shifts, which operate Monday through Saturday from 8:00 a.m. to 8:00 p.m.; schedules are adjusted for these shifts, which rotate among the floater pool as appropriate. The employee must communicate assignment difficulties to their direct supervisor or designee and keep contact information current. The position has no direct reports. HopeHealth may alter or cancel the floater staffing pool at its discretion.

The role includes clinical support, patient intake, care coordination, record management, appointment scheduling, patient education, and maintaining supplies and equipment. The Medical Assistant may help other offices, including through travel, and may assist with training new medical assistants. The job description notes that duties and requirements are not exhaustive and that other job-related duties may be assigned.

Requirements

• High school diploma or GED equivalent from an accredited school.
• National CMA (Certified Medical Assistant) or RMA (Registered Medical Assistant) certification.
• BLS certification.
• At least two years of experience in a physician’s office.
• Maintain current general medical knowledge.
• Ability to communicate effectively with patients, co-workers, and guests.
• Ability to take initiative and handle various tasks simultaneously.
• Knowledge of policies, procedures, regulations, and protocols.
• Knowledge of databases, such as EMR systems.
• Familiarity with medication names and usage.
• Knowledge of medical terminology.
• Excellent interpersonal skills and attention to detail.
• Ability to multitask and demonstrate compassion for patients.
• Reliable transportation to travel to assigned locations and remain in the floater staffing pool.
• Availability to work Monday through Friday between 7:30 a.m. and 6:00 p.m.; may be asked to work rotating Access Hope shifts Monday through Saturday between 8:00 a.m. and 8:00 p.m.
• Ability to meet the stated physical requirements, including occasional lifting and carrying up to 10 pounds unassisted and up to 30 pounds for other required activities; frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting; and regular exertion involving some lifting, pushing, and pulling.
• Adequate hearing, clear speaking ability, and visual acuity to perform job duties in person, over the telephone, and using printed materials and computer screens.

Nice To Haves

• Bilingual in English and Spanish.

Responsibilities

• Assist medical providers with client evaluation and treatment, including patient intake, recording vital signs, diagnostic procedures, and lab work.
• Assist with medication refills when needed.
• Facilitate efficient patient flow and room turnover.
• Keep the work area neat, tidy, and well supplied; stock exam rooms daily.
• Perform data entry for reporting purposes.
• Respond to phone calls in a timely manner.
• Perform practice-specific duties according to recommended guidelines.
• Participate in training opportunities, including conferences and continuing education or in-service events.
• Use data systems to assist with chart preparation before patient appointments.
• Develop and maintain working knowledge of equipment needed to perform duties.
• Understand and administer vaccines and immunizations to pediatric and/or adult patients.
• Communicate effectively with other health care entities, departments, patients, and guests.
• Manage and maintain medical records.
• Schedule appointments.
• Provide appropriate education to patients and/or their families.
• Help other offices when needed, which may include travel.
• Help maintain medical supply inventory.
• Assist in training new medical assistants in HopeHealth standard working procedures.
• Work at locations assigned according to staffing needs and communicate assignment difficulties to the direct supervisor or designee.
• Maintain updated contact information with the supervisor and submit mileage as required by the reimbursement policy.
• Perform other duties as assigned.

Benefits

• Hourly compensation at the agreed-upon rate.
• Mileage reimbursement when applicable, based on HopeHealth’s reimbursement policy and assigned base location.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED