Medical Assistant (Triage )

EXPRESS PAIN AND URGENT CARE PLLC•Corpus Christi, TX

just now•Onsite

About The Position

We’re looking for a reliable, patient-focused Medical Assistant (Triage) to join our clinical team at our Corpus Christi location. If you have strong clinical skills, excellent attention to detail, and enjoy supporting providers and patients in a fast-paced healthcare environment, we’d love to meet you. At Epic, every patient interaction matters. You’ll be part of a collaborative healthcare team where your work directly supports quality patient care, provider efficiency, and smooth clinic operations.

Requirements

High school diploma or GED required
Graduate of an accredited Medical Assistant program preferred
Minimum of one (1) year of Medical Assistant experience required
Experience in a physician office, urgent care, specialty practice, pain management, orthopedics, or other outpatient healthcare setting
Current BLS certification or ability to obtain certification within the introductory period
Experience using Electronic Medical Record (EMR) systems
Ability to perform clinical procedures within the Medical Assistant scope of practice
Strong verbal and written communication skills
Excellent organizational, multitasking, and time-management skills
Dependable with regular and reliable attendance

Nice To Haves

Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent certification preferred
Bilingual in English and Spanish preferred
Two or more years of Medical Assistant experience preferred
Experience in Pain Management, Orthopedics, Neurology, Physical Medicine & Rehabilitation, Urgent Care, or another specialty practice
Experience with Athenahealth or a comparable EMR system
Experience assisting with injections, IV therapy, laboratory specimen collection, diagnostic testing, and clinical procedures
Experience working in a multi-provider or multi-location healthcare organization

Responsibilities

Prepare and triage patients by obtaining vital signs, medical histories, medication lists, allergies, and other relevant clinical information
Support new patient, follow-up, post-operative, telemedicine, urgent care, wellness, procedure, and specialty appointments
Prepare patients and examination rooms for provider visits and procedures
Assist physicians and advanced practice providers with examinations, injections, blood draws, specimen collection, diagnostic testing, and other approved clinical procedures
Assist with IV therapy when authorized and within scope of practice
Provide professional and compassionate patient care throughout the visit
Review patient charts and ensure required documentation, imaging, and diagnostic results are available before scheduled appointments
Complete chart preparation at least two business days before scheduled appointments
Contact patients when required imaging or documentation has not been completed
Coordinate medication refill requests, referrals, imaging, diagnostic testing, durable medical equipment (DME), physical therapy, chiropractic care, and other provider orders
Follow up on incomplete provider orders and document patient responses
Ensure clinical orders and referrals are properly documented and closed within the EMR
Maintain accurate, complete, and timely clinical documentation
Monitor EMR work queues, Athena buckets, provider tasks, and clinical workflows throughout the day
Document patient information, provider instructions, clinical communications, and completed services accurately
Protect patient information and maintain HIPAA compliance at all times
Collect, process, label, and document laboratory specimens and urine drug screens
Prepare laboratory requisitions and specimens for courier pickup
Maintain clean, organized, and fully stocked examination rooms
Monitor clinical supplies, medications, and equipment needed for patient care
Follow infection prevention, OSHA, safety, and Company standards
Answer designated clinical backline calls and respond appropriately to clinical requests
Work closely with physicians, advanced practice providers, nurses, front office staff, Patient Advocates, and other departments
Participate in departmental meetings, training, continuing education, and quality improvement initiatives
Perform additional clinical and operational duties as assigned