Medical Assistant (MA) - Virtual Weight Management

American Addiction Centers•Milwaukee, WI

1d•$22 - $33•Remote

About The Position

This is a remote position for a Medical Assistant (MA) within the Virtual Weight Management program. The role involves adhering to the Medical Assistant scope of practice, following all policies and procedures, and maintaining competency in patient care. Key responsibilities include performing medication reconciliation, medical history, health maintenance, allergy reviews, and various screenings. The MA will also assist providers with procedures, manage lab-related duties, complete CLIA-waived tests, and handle tasks such as medication refills, insurance authorizations, patient messaging, and appointment scheduling. The position requires cross-training for duties relevant to the specialty and demonstrating effective communication, teamwork, and age-appropriate patient care.

Requirements

High School Diploma or GED required.
Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
6 months to 1 year Medical Assistant experience
EPIC knowledge preferred
Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
Demonstrates customer service skills that support a positive patient experience.
Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
Operates all equipment necessary to perform the job.

Nice To Haves

EPIC knowledge

Responsibilities

Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
Performs medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
Assists provider with procedures as ordered.
Performs lab related duties such as preparation of lab orders/requisitions, and results tracking.
Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
Completes other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
Cross trained to perform duties that are relevant to specialty or clinic practice within the scope of the Medical Assistant.
Demonstrates effective and timely communication, teamwork, and appropriate escalation.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.