Medical Assistant Atrium Health Virtual Care Sleep Health FT

Advocate Health and Hospitals Corporation•Charlotte, NC

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, follows applicable policies and procedures, and maintains training and competency for the area of specialty. The role supports patient visits and providers through clinical procedures, laboratory tasks, point-of-care testing, medication and vaccine administration, and related practice operations. The position requires age-appropriate care and knowledge of growth and development across the life span. The Medical Assistant communicates and collaborates with patients, teammates, and providers; maintains a clean, stocked, and safe work environment; and ensures equipment and supplies are in working order. The role may also support teammate training and onboarding or serve as a role champion or committee member. Other related duties may be assigned. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week. The listed pay range is $22.90–$34.35.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, except where the posting specifies an alternative: structured clinical military training documented per DD214 or EMT for Greater Charlotte and Wake Forest; or two years of verifiable full-time Medical Assistant experience within the last five years for IL/WI and Floyd & Navicent.
Two years of experience in a clinical practice setting as a Medical Assistant.
Current or required American Heart Association Basic Life Support certification, according to the applicable division. IL/WI and Floyd & Navicent allow certification to be obtained within 45 days unless the department leader determines it is not required.
CMA or RMA certification/registration from an accepted national organization, with accepted credentials varying by division.
Successful completion of Atrium Health’s competency assessment where required by the applicable division.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, teammates, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical records systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds or when a patient cannot assist, use patient-handling equipment and another team member when available; unique situations are assessed case by case.
Functional speech, vision, hearing, and touch, and ability to use fine-hand manipulation skills.
Ability to work with frequent exposure to mechanical, electrical, and chemical hazards and blood and body fluids, and to wear protective clothing and equipment as needed.
Ability to operate all equipment necessary to perform the job.

Nice To Haves

For Wake Forest, Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within one year in select areas.
For Wake Forest, demonstrate professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, or SPICE or OSHA/IP certificate-holder responsibilities for the unit, and achieve six points from the list of additional market responsibilities.
For Greater Charlotte, successful completion of the system-approved program to become a primary trainer for new teammates.

Responsibilities

Perform patient rooming and visit tasks, including taking vital signs; reconciling medications; reviewing medical history, health maintenance, and allergies; and completing screenings.
Assist providers with or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing lab orders and requisitions, and tracking results.
Conduct point-of-care testing according to standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
Administer medications and vaccines safely according to the rights of medication administration.
Perform other assigned practice duties, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and referrals.
Communicate effectively and promptly, work as part of a team, and escalate issues appropriately.
Maintain a clean work environment and clean instruments and equipment appropriately.
Ensure equipment and supplies are in working order and work areas are appropriately stocked.
May assist with training and onboarding teammates and may serve as a role champion or committee member.
Provide care appropriate to patients’ ages and needs, applying knowledge of growth and development across the life span.

Benefits

Paid time off programs
Medical, dental, and vision benefits
Life insurance
Short- and long-term disability
Flexible spending accounts for eligible health care and dependent care expenses
Adoption assistance
Paid parental leave
Defined contribution retirement plans with employer match
Financial wellness programs
Educational Assistance Program
Career development programs
Potential premium pay, including shift and on-call pay, based on the teammate’s role
Incentive pay for select positions
Opportunity for annual increases based on performance