Medical Assistant (HMC)

North American Medical Associates•Cherry Hill, NJ

About The Position

NASPAC is a growing organization focused on pain management, including diagnosing, managing, and treating chronic pain conditions and neurological disorders, with the aim of improving patients’ quality of life and productivity. The Medical Assistant provides excellent customer service and support to the clinical team, working directly with patients and assisting with the daily success of the practice. The role includes collecting test samples, maintaining patient records, explaining common medical procedures, and assisting providers with minor procedures. The Medical Assistant also supports front-office operations and may occasionally travel between practice locations for cross coverage. Other duties may be assigned.

Requirements

  • Current certificate from an accredited medical training school in New Jersey, Pennsylvania, or Delaware.
  • Current CPR certification.
  • At least 2 years of experience working for a healthcare practice or hospital.
  • Excellent verbal and written communication skills.

Responsibilities

  • Escort patients to and from exam and procedure rooms.
  • Collect urine specimens at each visit and process them according to visit guidelines.
  • Record vital signs, height, weight, and changes in medical history at each appointment.
  • Reconcile medications in the EMR.
  • Communicate with providers through the EMR to update room status and verbally hand off patient status before visits.
  • Assist providers with minor procedures.
  • Collect and update patient history and medical records.
  • Clean, stock, and prepare examination rooms before patient appointments.
  • Perform front-office tasks, including answering phone calls, greeting patients, and maintaining patient records.
  • Assist the nurse and office manager with medical inventory and ordering materials as needed.
  • Administer medications under the supervision and direction of the provider.
  • Prepare equipment for sterilization.
  • Maintain patient confidentiality and comply with HIPAA and practice compliance guidelines.
  • Maintain good customer service in all situations.
  • Travel between offices occasionally to provide cross coverage.
  • Perform other duties as assigned.
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