medical assistant/Phlebotomist

CVS Health•Sun City, AZ

About The Position

The Medical Assistant at Oak Street Health gathers necessary medical information to help providers make informed healthcare decisions and is a key member of the Care Team. Reporting to the Practice Manager or Center Operations Specialist, the role requires flexibility, energy, attention to detail, and problem-solving skills. Medical Assistants build relationships with members and collaborate with teammates to support a positive patient experience and clinical results. They assist in assessing patients’ health through screenings and routine diagnostic testing during appointments.

Requirements

State or national certification, as required by the state, or graduation from an accredited medical assistant course.
At least 1 year of experience as a medical assistant.
CPR or BLS certification.
Experience with electronic medical records.
Computer skills, including the ability to quickly navigate multiple programs such as Gmail, MS Word or Google Docs, and Excel or Google Sheets.
Proficiency in non-English languages as required by the center’s demographics.
U.S. work authorization.
Problem-solving skills, professional accountability, and a flexible, positive attitude.
Strong communication skills and a customer-service orientation.

Nice To Haves

Minimum of three years in a Medical Assistant role.
Successful mastery of the workflow in a previous Medical Assistant position.
Interest in expanded responsibilities, greater clinical experience, and making an impact in patients’ lives.
Two or more years of experience working with geriatric patients.
Phlebotomy Technician Certification.

Responsibilities

Support efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings, and reviewing medications.
Inventory supplies and stock exam rooms.
Respond to patient requests for telephonic support, including lab results and faxing records to specialists.
As permitted by state regulations, administer vaccinations and perform point-of-care tests, including A1C, spirometry, EKGs, and blood draws for laboratory testing.
Import required documents into the electronic medical record through scanning or PDF upload.
Participate in care team meetings to discuss patient care and clinic operations.
Process orders for durable medical equipment.
Request medical records from external providers as required by the provider.
Conduct routine quality-control checks as required, including infection-control measures and checks for equipment and expired medications and supplies, and/or assist in maintaining the center laboratory.
Perform other duties as assigned.