Medical Assistant - GI (Full Time, Days)

Nicklaus Children's•Miami, FL

About The Position

Assists with examinations and patient treatment under the direction of a physician or clinician, while supporting patient care management through administrative functions. The role includes clinical tasks such as preparing and administering medications as directed, measuring and documenting vital signs, educating patients and families, assisting with simple procedures and patient transport, and collecting specimens. It also includes preparing for visits, maintaining accurate medical records, coordinating appointments and authorizations, processing documentation and orders for provider review, and supporting reception, registration, billing, and payment activities. The Medical Assistant maintains patient rooms, equipment, supplies, and inventory, and may float among Primary Care Centers while maintaining clinical excellence and high-quality service.

Requirements

Meet at least one of the following qualifications: graduate from an accredited Medical Assistant program; hold an ASN or BSN nursing degree; hold an active Florida LPN license; hold an active Florida paramedic or EMT license; hold an active Medical Assistant certification; or hold an active Florida Certified Nursing Assistant certification (excluded at primary care sites). Required licenses or certifications must remain active and in good standing throughout employment.
Candidates who do not meet one of the listed education, license, or certification requirements may be considered if they have prior medical assistant experience in a physician practice and can produce one of the listed requirements within six months of hire, or if they have 25 or more years of continuous medical assistant experience in a physician practice.
Maintain an active American Heart Association BLS certification in good standing throughout employment.
Able to communicate effectively verbally and in writing.
Basic computer and math skills.
Excellent patient management, customer service, and interpersonal skills.
Strong problem-solving, critical-thinking, and conflict-resolution skills.
Able to manage multiple priorities and demonstrate strong time-management skills.
Able to work effectively in a collaborative environment.

Nice To Haves

High school education or equivalent preferred.
One year of medical assistant experience preferred.
Fluency in both English and Spanish highly preferred.
One to two years of physician office experience preferred.
One to two years of experience coordinating clinical care for patients preferred.

Responsibilities

Answer telephones, route calls, and take and relay accurate messages.
Prepare and administer medications as directed by a provider; in primary care, prepare and administer immunizations as directed.
Communicate significant changes in patient conditions or behavior to clinicians and physicians.
Ensure patient charts contain documentation needed for appointments; complete charting and collect and distribute medical-record documents.
Gather information for general purposes and special reports, contact relevant employees, departments, agencies, or individuals for additional material, and prepare reports for provider approval as needed.
Maintain billing charges and reconciliation, assist with claims forms, answer patient questions about payment status, and run reports for credit cards and superbills.
Complete bookkeeping for assigned cash drawers and prepare and make timely deposits.
Maintain clean, orderly work areas and patient rooms; operate and maintain equipment in proper working condition; and maintain medical supplies and inventory.
Perform and document vital signs and measurements, and provide and document patient and family education.
Assist physicians with simple procedures and patient transport.
Collect specimens and distribute them to the laboratory.
Prepare for patient visits by preparing or pulling charts, printing superbills, and informing physicians and clinical staff of schedule changes.
Schedule and verify appointments, diagnostic and therapeutic services, and obtain or verify authorizations.
Process medical documentation for office visits and follow up with patients when required.
Serve as receptionist; conduct patient check-in and registration; collect service fees and copayments; and verify referrals, insurance information, addresses, and other pertinent information.
Track samples according to policy before providing them to patients to ensure coordination with physician orders or requests.
Enter electronic orders for laboratory tests, X-rays, and medications or prescriptions for provider review and approval in the electronic medical record.
In primary care, perform and manage laboratory work as ordered by the medical doctor to meet regulatory requirements, and process refills as directed by the provider and written protocols.
Float to various Primary Care Centers as needed while maintaining clinical excellence and high-quality service.