Medical Assistant Urology Clinic
About The Position
The Medical Assistant supports clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care. The role uses specialized knowledge, judgment, and skills to deliver an excellent patient experience. In this Urology Clinic position, duties include assisting with injections, preparing charts, rooming patients, handling lab and medical requests, managing medication prior authorizations and message pools, and supporting seven attending providers and a clinic with six fellows. The position works under the direct supervision of providers and interacts with patients, families, clinical staff, physicians, and external health-care contacts.
Requirements
- High school diploma, GED, or equivalent working knowledge.
- Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
- Active Medical Assistant certification from one of the following: RMA from American Medical Technologists (AMT), CMA from the American Association of Medical Assistants (AAMA), CCMA from the National Health Career Association (NHA), or NCMA from National Certified Competency Testing (NCCT).
- BLS certification required upon hire.
- Strong computer skills, including the ability to work with medical software.
- Exceptional interpersonal and communication skills.
- Ability to manage multiple changing priorities effectively and in an organized manner.
Nice To Haves
- Experience with office medical procedures and treatments.
- Knowledge of insurance, managed care operations, EMR, and scheduling software.
- Additional related education and/or experience.
Responsibilities
- Prepare patients for exams and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report signs of changes in patient condition to the clinician.
- Assist providers with examinations and minor in-office procedures, including blood pressure, respiration and heart rate, temperature, phlebotomy, ear irrigation, and EKGs; act as a chaperone when needed and follow universal precautions and PPE requirements.
- Prioritize patient flow through the clinical process.
- Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests.
- Communicate test results to patients and support clinicians in providing optimal care; administer medications in accordance with policies and procedures or as directed.
- Provide clerical support and maintain complete medical records, including labs, authorizations, X-rays, hospital records, and prior care relevant to each visit; provide accurate billing information in a timely manner.
- Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; sterilize equipment and instruments according to procedures and follow manufacturer recommendations and OSHA guidelines for hazardous substances.
- Perform basic equipment maintenance and coordinate repairs.
- Order supplies as directed and stock patient-care areas; handle medication-related tasks, including expired medications, equipment, and recalls.
- Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
- Complete required onboarding and orientation activities, including simulation training as needed or directed.
- Prioritize information from multiple sources to support responses to changes in the health status of patients and families.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
