Medical Assistant (OAR)

HealthFirst Family Care Center • Fall River, MA

11d

About The Position

The OAR Medical Assistant works within the Opioid and Alcohol Recovery (OAR) program at HealthFirst Family Care Center, a federally qualified community health center offering comprehensive medical, behavioral health, substance use treatment, dental, and related services. The position reports to the Behavioral Health Director and supports providers and the RN care manager with direct patient care, documentation, and coordination of services. The Medical Assistant also contributes to case management and monitors patient progress throughout the recovery plan.

The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The pay range is $20.97–$25.16 per hour. Final compensation depends on factors including relevant experience, education, skills, internal equity, market conditions, and budget considerations.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant program.
• Medical Assistant certification through the AAMA, NHA, or CCMA.
• Current CPR certification at the healthcare provider level of the American Heart Association.
• Submit a CORI release form and demonstrate proof of being free from disqualifying information.
• Excellent oral and written communication skills.
• Time management skills to effectively communicate with patients.
• Ability to maintain an organized work area and work collaboratively as a team member.
• Ability to handle confidential information professionally.

Nice To Haves

• Prior experience in behavioral health and substance use.
• Education or experience in Health Information, Medical Office, or Medical Secretary work.
• Experience with Electronic Medical Records (EMR).
• Bilingual skills in English and Spanish or Portuguese.

Responsibilities

• Process patient vital signs and inform providers of abnormal findings.
• Assist providers and the RN care manager as needed.
• Handle prescription refills.
• Ensure labs, test results, and hospital records are accessible to the provider.
• Accurately document patient encounters in the electronic medical record (EMR).
• Monitor patient progress throughout the recovery plan.
• Enter data into EIM/ESM.
• Assist with setting up medication deliveries for medications administered in the health center.
• Participate in case management planning and coordinate physical, behavioral, and support services for patients.
• Provide positive, customer-focused service to patients and contribute to a positive experience.
• Maintain an organized work area and collaborate as a member of a team.
• Handle confidential information professionally.

Benefits

• 3.2 weeks of paid time off (PTO), 3 personal days, and 11.5 paid holidays.
• Employer-contributed health, dental, and vision insurance.
• Employer-contributed life insurance and long-term disability coverage.
• Employer retirement contributions.
• Voluntary flexible spending accounts and disability/critical illness coverage.
• Employee discounts.
• Referral program.
• Reimbursable licensing fees.
• Tuition reimbursement.
• Continuing education credits.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED