Medical Assistant (OAR)

HealthFirst Family Care Center, Inc.•Fall River, MA
•$21 - $25

About The Position

HealthFirst Family Care Center, Inc. is a growing federally qualified community health center providing comprehensive adult and pediatric medical care, health education, assessments and screenings, gynecology, cardiology, behavioral health, substance use treatment, and dental care. The Opioid and Alcohol Recovery (OAR) Medical Assistant supports the OAR team with direct patient care, clinical documentation, medication delivery coordination, and care coordination for patients following recovery plans. The role reports to the Behavioral Health Director. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The pay range is $20.97–$25.16 per hour. Final compensation depends on factors including relevant experience, education, skills, internal equity, market conditions, and budget considerations. HealthFirst offers paid time off and holidays, employer contributions toward insurance and retirement, voluntary coverage options, employee discounts, a referral program, reimbursable licensing fees, tuition reimbursement, and continuing education credits. HealthFirst is an equal opportunity employer committed to inclusion and nondiscrimination.

Requirements

  • High school diploma or equivalent.
  • Completion of a Medical Assistant program.
  • Medical Assistant certification through AAMA, NHA, or CCMA.
  • Current CPR certification at the healthcare provider level from the American Heart Association.
  • Submit a CORI release form and demonstrate proof of being free from disqualifying information.
  • Excellent oral and written communication skills and time management skills.
  • Ability to maintain an organized work area and work collaboratively as a member of a team.
  • Ability to handle confidential information professionally.
  • High level of customer service and a positive approach when working with patients.

Nice To Haves

  • Prior experience in behavioral health and substance use.
  • Education or experience in Health Information, Medical Office, or Medical Secretary fields.
  • Experience with electronic medical records (EMR).
  • Bilingual skills in English and Spanish or Portuguese.

Responsibilities

  • Process patient vital signs and report abnormal findings to providers.
  • Assist providers and the RN care manager as needed.
  • Process prescription refills.
  • Ensure laboratory results, test results, and hospital records are available to the provider.
  • Accurately document patient encounters in the electronic medical record (EMR).
  • Monitor patient progress throughout the recovery plan.
  • Enter data into EIM/ESM.
  • Help arrange medication deliveries for medications administered in the health center.
  • Participate in case management planning and coordinate patients’ physical, behavioral, and support services.
  • Provide positive, high-quality customer service to patients and contribute to a positive experience.
  • Maintain an organized work area and collaborate as a team member.
  • Communicate effectively with patients and handle confidential information professionally.

Benefits

  • 3.2 weeks of paid time off (PTO).
  • 3 personal days.
  • 11.5 paid holidays.
  • Employer-contributed health, dental, and vision insurance.
  • Employer-contributed life insurance and long-term disability coverage.
  • Employer retirement contributions.
  • Voluntary flexible spending accounts.
  • Voluntary disability and critical illness coverage.
  • Employee discounts.
  • Referral program.
  • Reimbursable licensing fees.
  • Tuition reimbursement.
  • Continuing education credits.
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