About The Position

Trinity Health IHA Medical Group is seeking a compassionate and motivated Medical Assistant to support providers in delivering exceptional patient care. The role involves working directly with patients, assisting with clinical procedures, supporting care coordination, and helping create a positive healthcare experience. The position is full-time on the day shift at the Hematology Oncology Livonia Campus. The Medical Assistant welcomes and prepares patients, collects and documents histories and vital signs, assists with exams and procedures, administers medications and performs diagnostic testing as directed, and communicates test results and provider instructions. The role also includes educating patients and families, coordinating care, supporting quality improvement and disease management programs, and serving as a liaison between patients and providers. The position requires a high school diploma or GED and successful completion of an approved MA program and externship, MA internship, EMT program, paramedic program, or certification as an athletic trainer. Credentialed MAs must maintain current recertification continuing education units. Applicable credentials include Medical Assistant certification through an approved agency, or qualifying EMT or paramedic credentials. Valid CPR certification is required. The posting prefers 0–1 year of clinical experience or an equivalent combination of education and experience. Candidates without a completed MA program, externship, or internship must have at least two years of clinical support experience in a community-based clinic and undergo standardized testing and evaluation of clinical skills. Eligible team members receive benefits starting on day one, with no waiting period. Trinity Health IHA Medical Group describes its culture as collaborative and patient-centered, with opportunities for professional growth and career advancement.

Requirements

  • High school diploma or GED.
  • Successful completion of an accredited or approved MA program and MA externship, MA internship, EMT program, paramedic program, or certification as a Certified Athletic Trainer.
  • If credentialed, maintain current MA recertification continuing education units.
  • Valid CPR certification.
  • For the MA-Non-Credentialed I pathway: MA eligibility to attain Medical Assistant Certification is desired, or an EMT with a current, active Michigan license, or a paramedic who has successfully completed the National Registry Paramedic Exam and/or holds a current, active Michigan license.
  • For the MA-Credentialed I pathway: Medical Assistant certification through an accepted certifying agency, including AAMA (CMA), AMT (RMA), NCCT (NCMA), NHA (CCMA), NAHP (NRCMA), or AMCA (CMAC).
  • Candidates without a completed MA program, externship, or internship must have at least two years of clinical experience providing clinical support in a community-based clinic and undergo standardized testing and evaluation of clinical skills.

Nice To Haves

  • 0–1 year of previous clinical experience or an equivalent combination of education and experience is preferred.
  • MA eligibility to attain Medical Assistant Certification is desired for the MA-Non-Credentialed I pathway.

Responsibilities

  • Welcome and prepare patients for appointments.
  • Collect and document patient histories, vital signs, and health information.
  • Assist providers with examinations, procedures, testing, and specimen collection.
  • Administer medications and perform diagnostic testing as directed.
  • Communicate test results and provider instructions to patients.
  • Provide patient and family education to support better health outcomes.
  • Coordinate care and serve as a liaison between patients and providers.
  • Support quality improvement initiatives and disease management programs.

Benefits

  • Day-one benefits with no waiting period for eligible team members.
  • Competitive pay.
  • Comprehensive medical, dental, and vision coverage.
  • Opportunities for professional growth, development, and career advancement.
  • Collaborative, patient-centered culture focused on excellence in care.
  • Work with a mission-driven organization serving communities across Southeast Michigan.
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