Medical Assistant - PCMA UL+

Upperline Health•Rosedale, MD

12d

About The Position

Upperline Health Plus is seeking a Primary Care Medical Assistant to deliver high-quality, patient-centered care in a value-based practice. The role supports patients during clinic visits through rooming, medical history collection, and vital-sign measurement, and supports ongoing care through proactive outreach and care coordination. The Medical Assistant provides direct support to the Upperline Plus Primary Care Provider and helps ensure efficient clinic operations and effective team-based care. The ideal candidate is organized, patient-focused, and comfortable working at the top of their scope in a collaborative care model. Compassion, attention to detail, and strong teamwork skills are essential. Medical Assistants contribute to preventive care, chronic disease management, and care coordination, helping improve patient outcomes, reduce care gaps, and enhance the patient experience. The role also offers the opportunity to build lasting patient relationships and help ensure coordinated, whole-person care over time. Successful candidates are compassionate, organized, adaptable, motivated to make a meaningful difference, comfortable in fast-paced environments, collaborative, and committed to continuous learning and patient advocacy.

Requirements

Certified Medical Assistant or a minimum of two years’ experience in primary care.
Strong knowledge of medical terminology and basic pharmacology.
Experience with team-based care models.
Proficiency in Microsoft Office tools.
Reliable transportation and a valid driver’s license.
Strong customer service orientation and communication skills.
Ability to multitask in a fast-paced environment.

Nice To Haves

Primary care or outpatient clinic experience.
Medical Assistant or phlebotomy certification.
Care coordination or case management experience.
Experience with adult and geriatric patients.
Electronic medical record experience; AthenaHealth is ideal.

Responsibilities

Room patients and obtain and document vital signs, medical history, and chief complaints.
Assist providers with in-clinic visits and health assessments.
Support virtual provider encounters from the clinic setting.
Accurately document clinical data in the electronic health record.
Perform medication reconciliation and identify discrepancies.
Conduct telephonic outreach to coordinate preventive and ongoing care.
Manage in-basket messages, prescription refills, and prior authorizations.
Support referrals, scheduling, records, and durable medical equipment coordination.
Assist patients with accessing community resources.
Prepare and maintain clinical equipment and supplies.
Collaborate with interdisciplinary team members.
Participate in team huddles and meetings.
Perform clinical tasks within scope, including injections, phlebotomy, and point-of-care testing.
Perform other duties as assigned.