Medical Assistant - PCMA UL+

Upperline Health • Tampa, FL

3d

About The Position

Upperline Health Plus is seeking a Primary Care Medical Assistant to deliver high-quality, patient-centered care in a value-based practice. The role supports patients during clinic visits by rooming them, obtaining medical histories, and taking vital signs, while also helping ensure continuity of care through proactive outreach and care coordination. The Medical Assistant provides direct support to the Upperline Plus Primary Care Provider and helps maintain efficient clinic operations and effective team-based care. The position is suited to an organized, patient-focused person who is comfortable working at the top of their scope in a collaborative care model. Compassion, attention to detail, and strong teamwork skills are essential.

Medical Assistants contribute to preventive care, chronic disease management, and care coordination, supporting improved patient outcomes, fewer care gaps, and a better patient experience. The role also involves building relationships with patients and helping them receive coordinated, whole-person care over time. Upperline describes its culture through the C.A.R.E.S. values: Compassion, Accountability, Respect, Excellence, and Service.

Requirements

• Certified Medical Assistant or a minimum of two years’ experience in primary care.
• Strong knowledge of medical terminology and basic pharmacology.
• Experience with team-based care models.
• Proficiency in Microsoft Office tools.
• Reliable transportation and a valid driver’s license.
• Strong customer service orientation and communication skills.
• Ability to multitask in a fast-paced environment.
• Compassion, organization, adaptability, attention to detail, teamwork, and commitment to continuous learning and patient advocacy.

Nice To Haves

• Primary care or outpatient clinic experience is strongly preferred.
• Medical Assistant or phlebotomy certification is strongly preferred.
• Care coordination or case management experience is preferred.
• Experience with adult and geriatric patients is preferred.
• EHR experience is preferred; AthenaHealth is ideal.

Responsibilities

• Room patients and obtain and document vital signs, medical history, and chief complaints.
• Assist providers with in-clinic visits and health assessments.
• Support virtual provider encounters from the clinic setting.
• Accurately document clinical data in the electronic health record (EHR).
• Perform medication reconciliation and identify discrepancies.
• Conduct telephonic outreach to coordinate preventive and ongoing care.
• Manage in-basket messages, prescription refills, and prior authorizations.
• Support referrals, scheduling, records, and durable medical equipment (DME) coordination.
• Assist patients with accessing community resources.
• Prepare and maintain clinical equipment and supplies.
• Collaborate with interdisciplinary team members.
• Participate in team huddles and meetings.
• Perform clinical tasks within scope, including injections, phlebotomy, and point-of-care testing (POCT).
• Perform other duties as assigned.

Benefits

• Competitive compensation.
• Comprehensive benefit options including medical, dental, and vision coverage, 401(k), and paid time off.
• Work-life balance with regular weekday clinic hours.
• Supportive interdisciplinary team environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed