Medical Assistant - PCMA UL+

Upperline Health•Havre de Grace, MD

10d•Onsite

About The Position

Upperline Health Plus is seeking a Primary Care Medical Assistant to provide high-quality, patient-centered care in a value-based practice. The role supports the Primary Care Provider and efficient clinic operations through in-clinic assistance, patient outreach, and care coordination. The Medical Assistant helps patients receive coordinated, whole-person care and supports preventive care and chronic disease management in a collaborative, outcomes-driven environment. The position involves rooming patients, documenting clinical information, supporting provider visits and assessments, and coordinating care beyond the clinic visit. The successful candidate is organized, compassionate, detail-oriented, adaptable, and comfortable working collaboratively and within the scope of the role.

Requirements

Certified Medical Assistant or a minimum of two years of experience in primary care.
Strong knowledge of medical terminology and basic pharmacology.
Experience with team-based care models.
Proficiency in Microsoft Office tools.
Reliable transportation and a valid driver’s license.
Strong customer service orientation and communication skills.
Ability to multitask in a fast-paced environment.

Nice To Haves

Primary care or outpatient clinic experience is strongly preferred.
Medical Assistant or phlebotomy certification is strongly preferred.
Care coordination or case management experience is preferred.
Experience with adult and geriatric patients is preferred.
Electronic medical record experience is preferred; AthenaHealth is ideal.

Responsibilities

Room patients and obtain and document vital signs, medical history, and chief complaints.
Assist providers with in-clinic visits and health assessments.
Support virtual provider encounters from the clinic setting.
Accurately document clinical data in the electronic health record.
Perform medication reconciliation and identify discrepancies.
Conduct telephonic outreach to coordinate preventive and ongoing care.
Manage in-basket messages, prescription refills, and prior authorizations.
Support referrals, scheduling, records, and durable medical equipment coordination.
Assist patients with accessing community resources.
Prepare and maintain clinical equipment and supplies.
Collaborate with interdisciplinary team members.
Participate in team huddles and meetings.
Perform clinical tasks within scope, including injections, phlebotomy, and point-of-care testing.
Perform other duties as assigned.