Medical Assistant - Plastics Clinic Full-Time Days

Northwestern Memorial Healthcare•Chicago, IL

About The Position

The Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with patient care activities, and performing related administrative functions. The role helps maintain clean and safe patient care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality. The position works Monday through Friday, 7:30 a.m. to 4:30 p.m.

Requirements

  • High school diploma or GED.
  • Current certification in an accepted medical assistant credential, or written proof of eligibility to sit for one of the listed certification exams.
  • Complete one of the listed medical assistant certifications within the first six months of employment, with up to two test attempts.
  • Sign an onboarding acknowledgment that certification must be attained within six months as a condition of employment.
  • American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
  • Zero to two years of experience in a relevant role.
  • Strong computer skills.

Nice To Haves

  • Completion of an accredited Medical Assistant training program.
  • One to two years of ambulatory care experience.
  • Experience with an electronic medical record.

Responsibilities

  • Escort patients to exam rooms, verify identity using two identifiers, and prepare patients for examination.
  • Obtain accurate vital signs and document the reason for visit; update or confirm allergies, smoking history, and pharmacy information.
  • Promptly notify the provider and registered nurse of significant vital-sign changes or acute symptoms.
  • Anticipate and prepare equipment and supplies for visits, clean and prepare exam rooms for the next patient, and prioritize tasks to support patient flow.
  • Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure-tray setup, specimen collection, and provider-directed CLIA-waived testing.
  • Prepare and stock exam rooms, disinfect and sterilize equipment and instruments according to protocols, and participate in environmental safety rounds.
  • Maintain vaccine and medication inventory; monitor equipment and instruments; assist with ordering supplies; and dispose of expired items correctly.
  • Follow office opening and closing procedures.
  • Communicate appropriately and effectively with patients and the patient care team, both in person and by phone.
  • Perform delegated specialty procedures safely, effectively, and efficiently.
  • Accept delegated responsibilities positively, assist others, and attend and participate in staff meetings.
  • Perform other duties assigned by the Supervisor or Manager.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • Lifecycle benefits
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