Medical Assistant - Neuroscience Clinic

LCMC Health•Marrero, LA

7d•Onsite

About The Position

LCMC Health is hiring a full-time Medical Assistant or Certified Medical Assistant for its Neuroscience Clinic in Marrero, Louisiana. The Medical Assistant works alongside physicians and clinical staff in a fast-paced clinic, contributing to patient care and a welcoming patient experience through clinical, documentation, customer-service, safety, and administrative support. The role involves interacting with patients and families, protecting confidential information, maintaining clinic readiness, and supporting quality improvement and safety initiatives.

Requirements

High school diploma, GED, or equivalent, or two years of relevant healthcare experience.
Current American Heart Association Basic Life Support certification.
An accepted Medical Assistant certification: AAMA Certified Medical Assistant (CMA), NHA Certified Clinical Medical Assistant (CCMA), NPCE Certified Medical Assistant, NRCMA, or NCCT Medical Assistant Certification.

Responsibilities

Obtain and document vital signs, recognizing and reporting abnormal findings.
Assist with patient intake, rooming, and clinic flow.
Schedule new and follow-up appointments.
Recognize and appropriately respond to emergencies.
Maintain exam rooms, supplies, linens, and equipment.
Prepare, clean, and disinfect clinical equipment according to policy.
Collect, prepare, and transport laboratory specimens as needed.
Support patient comfort and care while considering age-specific and special needs.
Accurately document patient information in the electronic medical record.
Access and review laboratory results, radiology reports, and outside medical records.
Update patient demographics and coordinate follow-up care.
Prepare safety reports when necessary.
Protect patient privacy and maintain HIPAA compliance.
Demonstrate reliability, integrity, and professionalism.
Deliver customer service to patients, families, and colleagues.
Address concerns and complaints respectfully and professionally.
Communicate clinic needs, concerns, and updates to leadership.
Follow standard and transmission-based precautions.
Promote a safe environment for patients, visitors, and staff and promptly report safety concerns.
Participate in quality improvement initiatives and clinic safety programs.
Gather and organize clinical documentation for providers.
Request medical records from outside facilities.
Scan and upload documentation into the electronic medical record.
Answer and route telephone calls professionally and efficiently.