Medical Assistant Clinic

McLaren Health Care•Bay City, MI

About The Position

Under general supervision and according to established policies and procedures, the Medical Assistant provides patient care by performing or assisting with medical procedures and tests that support patient examinations and treatment. Duties include taking vital signs, assisting with treatments, administering injections, and performing venipuncture. The role also performs clerical duties to support efficient clinic operations. The Medical Assistant prepares examination rooms and supplies, collaborates with providers and other staff to support patient care and continuity, documents care in patient charts or computer systems, and communicates with patients and families. The position maintains confidentiality, follows infection-control and safety guidelines, and meets attendance and accreditation standards.

Requirements

High school diploma or equivalent and six months of experience as a medical assistant; alternatively, a high school diploma or equivalent and completion of a medical assistant, emergency medical technician, nurse assistant, licensed practical nurse, or armed services medic program.
For clinics with the Rural Health Designation, Basic Life Support (BLS) certification from the American Heart Association, American Red Cross, or Canadian equivalents (MHC-approved resuscitation certification providers) is required within six months of hire.

Nice To Haves

Certified Medical Assistant.
Electronic medical record experience.
One year of experience working in a medical office with multiple providers.
Previous experience working in a medical office of the same specialty.

Responsibilities

Respond promptly, professionally, and courteously to customers’ needs; communicate and cooperate effectively with patients, families, and staff; and contribute to continuous quality improvement.
Prepare examination rooms, including turning on computer terminals and stocking supplies.
Organize forms for physicals and other visits.
Work with providers to collect patient histories, prepare patients and equipment for visits, and document interventions, patient or family responses, medications, and vital signs in patient charts or computer systems.
Perform EKGs, PFTs, immunizations, administer medicines, and draw blood as directed.
Obtain approval for and phone in prescriptions as directed; complete lab slips and referral forms as directed.
Assist with routine procedures for gynecological exams, physicals, and office visits.
Take and return patient telephone messages and provide information to others as requested or directed.
Collaborate with staff to ensure continuity of care.
Schedule patient appointments as directed.
Assist and escort patients to examination rooms and onto or off examination tables as needed.
Address the age-specific needs of the population served according to departmental standards.
Perform clerical duties such as photocopying forms and patient information and typing letters, forms, and labels.
Organize time and prioritize effectively.
Maintain strict confidentiality of patient information.
Maintain regular and punctual attendance.
Follow infection-control and safety guidelines and maintain accreditation standards.
Perform other related duties as assigned.