Medical Assistant (MA)

Urgent Care for Children•Huntsville, AL
•Onsite

About The Position

Urgent Care for Children is hiring a Medical Assistant in Huntsville, Alabama. The role combines clinical support with patient-facing coordination to support smooth clinic operations, particularly during clinic launch and early growth. The Medical Assistant partners with providers, patients, and families from check-in through discharge, rotating between clinical and administrative duties according to operational needs. Clinical work includes preparing and rooming patients, collecting intake information and vital signs, performing defined-scope assessments and point-of-care tests, administering intramuscular injections, performing diagnostic X-rays (training provided), assisting providers, maintaining exam rooms and infection-control standards, supporting medication refills and referrals, and keeping patient charts current in the EMR. Coordination work includes check-in and registration, verifying demographic and insurance information, scheduling, answering calls, supporting follow-up outreach, and communicating with clinical and administrative teams. The role also involves clinic opening and closing procedures, cross-coverage, workflow improvement, and representing the clinic’s mission and values. Clinic hours vary by location. The Huntsville and Madison clinics are listed as operating Monday through Friday from 12 p.m. to 8 p.m. and Saturday and Sunday from 8 a.m. to 6 p.m. Full-time clinicians are expected to work at least four weekend shifts per month and participate in designated holiday coverage. The posting also describes separate availability and holiday expectations for PRN staff. Hourly pay is based on years of experience, with evening, weekend, and qualifying holiday premium pay opportunities.

Requirements

  • High school diploma or equivalent.
  • BLS certification required.
  • At least 1 year of experience in a medical assistant or patient-facing healthcare role.
  • Comfort navigating electronic medical records and scheduling systems.
  • Strong interpersonal and communication skills.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Collaborative mindset and willingness to be cross-trained.
  • Commitment to compassionate, inclusive, and family-centered care.
  • Full-time clinicians are expected to work a minimum of four weekend shifts per month and participate in designated holiday coverage.

Nice To Haves

  • Current Certified Medical Assistant (CMA) certification is preferred.

Responsibilities

  • Greet, room, and prepare patients for appointments.
  • Complete patient intake, obtain vital signs, and conduct assessments within the defined scope.
  • Perform point-of-care testing, including tests for strep, flu, RSV, COVID, and hemoglobin.
  • Administer intramuscular injections safely and monitor patients for adverse reactions.
  • Perform diagnostic X-rays according to clinic protocols and safety standards; training is provided.
  • Assist physicians and advanced care practitioners with patient care.
  • Prepare exam rooms and maintain infection-control standards.
  • Support medication refills, prior authorizations, referrals, and patient recall efforts.
  • Ensure patient charts are accurate and current in the EMR.
  • Welcome patients and guide them through check-in and registration.
  • Collect and verify demographic and insurance information in the EMR.
  • Schedule appointments, follow-ups, consultations, and referrals.
  • Answer and manage incoming calls with empathy and professionalism.
  • Support quality-measure outreach and follow-up care.
  • Communicate with clinical and administrative teams to support continuity of care.
  • Assist with clinic opening and closing procedures and general organization.
  • Rotate between clinical and patient-coordination duties and provide cross-coverage as needed.
  • Contribute to workflow optimization and continuous improvement.
  • Represent the clinic’s mission, vision, and values.

Benefits

  • Health, dental, and vision benefits.
  • Competitive compensation, including shift differentials and premium pay opportunities.
  • Opportunities for professional growth, internal development, and career progression.
  • Supportive leadership and cross-functional collaboration.
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