Medical Assistant - Psychiatric Services - Boise 23rd

Terry Reilly Health Services•Boise, ID

About The Position

The Medical Assistant for Psychiatric Services works as part of an integrated care practice team to promote a positive patient care experience through high-quality, compassionate care. In addition to performing all Medical Assistant duties, this role provides primary clinical support for specialized patients with crossover to psychiatric services and may take on additional team roles, such as trainer, resource, or mentor for other Medical Assistants and team members. The position supports and coordinates efficient clinical workflow and communicates accurately, positively, and professionally with patients and team members. It works under the direct supervision of the Nursing Department in collaboration with medical providers and other licensed care team members. Terry Reilly provides integrated medical, dental, and behavioral health services throughout the Treasure Valley. The organization describes its mission as helping build a healthy, thriving community and supports work-life balance. Employees are offered benefits, including options for free healthcare.

Requirements

Graduate of an accredited Medical Assisting program and currently certified or registered.
Two to three years of experience as a Medical Assistant.
One year of experience as a Medical Assistant working with patients seeking or engaged in psychiatric-related care or treatment.
Ability to establish and maintain effective working relationships with the public and other staff members.
Strong customer relations and communication skills, with a proven record of customer service excellence.
Articulate telephone voice, legible penmanship, reasonable spelling skills, and proficient computer skills.
Ability to organize, prioritize, and coordinate multiple activities and tasks.
Strong analytical and problem-solving skills.
Ability to work independently and use sound judgment.
Ability to handle stress related to demanding or difficult patients or team members, competing priorities, and changing processes.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Promote and contribute to a positive patient care experience through high-quality, compassionate care.
Perform all duties of a Medical Assistant and provide primary clinical support for specialized patients with crossover to psychiatric services.
Support and coordinate efficient clinical workflow.
Communicate accurately, positively, and professionally with patients and team members.
Take on additional care-team roles as needed, including serving as a trainer, resource, or mentor for other Medical Assistants and team members.
Work under the direct supervision of the Nursing Department in collaboration with medical providers and other licensed care team members.