Medical Assistant - Endocrinology

Saint Luke's Physician Group•Parkville, MO

About The Position

The Medical Assistant supports Saint Luke's Endocrinology team at its Parkville clinic, providing care to patients with diabetes, thyroid disorders, osteoporosis, adrenal conditions, and other endocrine disorders. The role combines direct patient care, care coordination, and administrative responsibilities in a specialty clinic setting. Duties include preparing patients and rooms for appointments; collecting vital signs, medical histories, and other clinical information; reviewing medications, allergies, and health information; administering injections; performing phlebotomy as needed; assisting providers with procedures; and conducting telephone screening using established protocols. The Medical Assistant also supports patient education and care coordination, communicates provider instructions about laboratory testing, medications, and follow-up, and coordinates diagnostic testing, referrals, prescription refills, and prior authorizations. Administrative work includes documenting and coordinating care in the EMR, scanning and uploading records, scheduling appointments and testing, completing prior authorizations and refill requests, maintaining accurate documentation, and providing front office support when needed. Additional duties may be assigned based on clinic needs. The position offers a Monday–Friday day schedule and collaboration with providers and nursing staff.

Requirements

Basic Life Support certification from the American Heart Association or Red Cross.

Responsibilities

Perform pre-visit planning and prepare patients for appointments.
Room patients and obtain vital signs, medical histories, and other clinical information.
Review medications, allergies, and health information for accuracy.
Administer injections and coordinate vaccines.
Perform phlebotomy as needed.
Assist providers with procedures as needed.
Conduct telephone screening using established protocols.
Support patients managing diabetes, thyroid disorders, osteoporosis, adrenal disorders, and other endocrine conditions.
Assist with patient education and care coordination.
Monitor and communicate provider instructions regarding laboratory testing, medications, and follow-up appointments.
Coordinate diagnostic testing, referrals, prescription refill requests, and prior authorizations.
Use the EMR system for documentation and patient care coordination.
Scan and upload documents into the electronic medical record.
Schedule appointments, testing, and follow-up visits as needed.
Complete prior authorizations and medication refill requests.
Maintain accurate patient records and documentation.
Provide front office support when needed.
Provide outstanding customer service with a professional and compassionate demeanor.
Perform additional duties based on clinic needs.