Medical Assistant-River Family Physicians

Luminis Health•Easton, MD

1d•$20 - $26

About The Position

Medical Assistants perform administrative and clinical tasks to support patient care, providers, and smooth office operations. The role includes registering and scheduling patients, maintaining supplies, completing clinical and administrative documentation, providing clinical procedures as directed, supporting patient eligibility and referral processes, handling office communications, and assisting providers with patient examinations and care. Employees are expected to demonstrate I.C.A.R.E. behaviors and may be assigned other duties as needed. The role involves exposure to blood-borne pathogens and is classified as having heavy physical demands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or equivalent.
One year of clerical or billing experience in a medical office setting.
Experience operating multi-line phone systems, fax machines, photocopiers, PCs, credit card machines, glucometers, EKG machines, and other medical equipment as required by the practice.
Current American Heart Association Health Care Provider CPR certification is required.
Medical Assistant certification (CMA, RMA, or AAMA through an approved/accredited organization) is preferred.
Medical Interpretation certification is required to perform duties as a qualified interpreter when serving as a bilingual or multilingual interpreter.

Nice To Haves

CMA, RMA, or AAMA certification through an approved/accredited organization.

Responsibilities

Accurately register and schedule patients and print documents, including providers’ daily schedules.
Maintain adequate inventories of medical and office supplies in the office and exam rooms, and order clinical supplies in accordance with practice standards.
Follow Quality Assurance/Quality Control standards; complete lab requests, referrals, and health forms; and maintain logs in accordance with applicable regulations and organizational policies and procedures.
Administer injections, perform EKGs, spirometry and phlebotomy, and provide practice-specific therapeutic treatments as instructed by a physician.
Determine patient eligibility using programs such as Medicaid EVS and identify when referrals or preauthorization are needed.
Answer and screen office calls, greet patients professionally and promptly, use proper telephone etiquette, and follow requirements for releasing protected health information.
Enter data accurately, completely, and promptly in the electronic health record while following access rules and related processes and procedures; access patient records only as needed for work duties.
Obtain and document patient vital signs; interview, triage, and prepare patients; assist providers during medical examinations; and provide other general assistance to providers and staff.
Demonstrate I.C.A.R.E. behaviors to improve the patient experience.
Perform other projects and duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
Retirement plan with employer contribution; employer match applies to employees working more than 1,000 hours in a calendar year
Paid time off
Tuition assistance
Employee referral bonus program
Paid holidays for full-time employees
Disability coverage for full-time employees
Life and AD&D coverage for full-time employees
Wellness programs
Employee assistance programs