Medical Assistant (MA)
About The Position
Riverhills Neuroscience is hiring a Medical Assistant to support patient care and clinical operations in its Neurology department. The position is scheduled Monday through Friday, with four days per week in Crestview Hills, Kentucky, and one day per week in Anderson, Ohio. There are no weekends, holidays, or night shifts. Travel between locations may be required. The Medical Assistant contributes to clinical and administrative functions, including preparing patients and exam rooms, supporting providers during assigned procedures, maintaining electronic health records, coordinating patient flow, and communicating with patients, families, and providers. The role also involves handling medical records and documentation, verifying insurance, scheduling appointments, maintaining supplies and equipment, and following infection-control and safety procedures.
Requirements
- High school diploma or GED required.
- Electronic medical record (EMR) experience required.
- Strong customer service skills.
- Strong attention to detail.
- Superior verbal and written communication skills.
- Ability to work independently and as part of a team.
- Sound judgment, maturity, and professionalism.
- Comfort working with a diverse patient population, including patients with complex needs.
- Strong multitasking skills and attention to detail in a fast-paced environment.
- Ability to consistently sit or stand for extended periods throughout the workday.
- Ability to lift up to 51 pounds, with or without reasonable accommodation.
- Ability to bend, stretch, push, pull, and transfer patients.
- Ability to use computers, phones, and standard office and medical equipment regularly.
- Ability to manage occasional work-related stress and handle multiple demands.
Nice To Haves
- RMA, CMA, or other medical credential preferred.
- One to two years of Medical Assistant experience preferred.
Responsibilities
- Organize patient flow and check schedules to ensure timely support for providers.
- Room patients promptly and accompany them to exam or procedure rooms.
- Assist patients with transfers, dressing, specimen collection, and preparation.
- Perform screenings, collect patient histories, and document information in the electronic health record.
- Assist providers with clinical procedures as assigned.
- Support timely patient flow and keep pace with provider schedules to ensure efficient clinical operations.
- Relay instructions to patients and/or family members.
- Send and receive medical records, lab reports, hospital notes, and referral information.
- Verify insurance, manage demographic updates, and maintain accurate charts.
- Schedule appointments and complete required documentation and forms.
- Manage and update charts to ensure information is complete and accurate.
- Coordinate and communicate with providers to ensure timely responses to patient needs.
- Clean and stock rooms and instruments between visits to maintain infection-control standards.
- Order and restock clinical supplies.
- Operate the sterilizer and other equipment according to maintenance and safety guidelines.
- Set up exam rooms, instruments, and materials in accordance with clinical protocols.
- Travel between locations as required.
- Perform other duties as assigned.
Benefits
- Competitive pay based on experience, with a minimum of $19 per hour.
- 401(k) with profit sharing and a 4% company match.
- Comprehensive medical, dental, and vision insurance.
- Long-term and short-term disability insurance.
- Company-paid life insurance.
- Paid holidays.
- Over three weeks of paid time off.
- Continuing education reimbursement.
- Uniform allowance.
- Free parking.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
