Medical Assistant - Endocrinology

Saint Luke's Health System•Parkville, MO

About The Position

The Medical Assistant supports Saint Luke's Endocrinology team in a specialty clinic serving the Parkville community. The role combines direct patient care, care coordination, and administrative responsibilities for patients managing diabetes, thyroid disorders, osteoporosis, adrenal conditions, and other endocrine disorders. Responsibilities include preparing patients for appointments, collecting clinical information, assisting providers, supporting patient education and care coordination, coordinating testing and follow-up, and maintaining accurate electronic medical records. The position also provides administrative and front-office support as needed.

Requirements

  • Basic Life Support certification from the American Heart Association or Red Cross.

Responsibilities

  • Perform pre-visit planning and prepare patients for appointments.
  • Room patients and obtain vital signs, medical histories, and other clinical information.
  • Review medications, allergies, and health information for accuracy.
  • Administer injections and coordinate vaccines.
  • Perform phlebotomy as needed.
  • Assist providers with procedures as needed.
  • Conduct telephone screening using established protocols.
  • Provide customer service with a professional and compassionate demeanor.
  • Support patients managing diabetes, thyroid disorders, osteoporosis, adrenal disorders, and other endocrine conditions.
  • Assist with patient education and care coordination.
  • Monitor and communicate provider instructions regarding laboratory testing, medications, and follow-up appointments.
  • Coordinate diagnostic testing, referrals, prescription refill requests, and prior authorizations.
  • Use the EMR system for documentation and patient care coordination.
  • Scan and upload documents into the electronic medical record.
  • Schedule appointments, testing, and follow-up visits as needed.
  • Complete prior authorizations and medication refill requests.
  • Maintain accurate patient records and documentation.
  • Provide front-office support when needed.
  • Perform additional duties based on clinic needs.

Benefits

  • Convenient Parkville location.
  • Monday–Friday schedule.
  • Collaborative team of providers and nursing staff.
  • Opportunity to build lasting relationships with patients managing chronic conditions.
  • Meaningful work that positively impacts patient outcomes.
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