Medical Assistant-Henrietta Orthopedics

Rochester Regional Health•Henrietta, TX

5d•$18 - $20•Onsite

About The Position

The Medical Assistant supports patient care and day-to-day office operations at RRH Orthopedics Practices’ Henrietta Medical Campus. The role uses customer service and communication skills to support clinical care, patient interactions, and smooth practice operations. Clinical duties include preparing for visits, obtaining and documenting vital signs and patient histories, performing tests and specimen collection, assisting providers and nursing staff, supporting medication refill and order workflows, and providing patient education under provider or RN guidance. The Medical Assistant also maintains clinical rooms, equipment, and supplies. Administrative and patient-support duties include assisting with patient flow, scheduling, referrals, insurance verification, phone management, patient communications, and medical record management. The position also supports quality improvement activities, payment processing, charge entry, and general office operations.

Requirements

Strong customer service, computer, and communication skills.

Nice To Haves

Associate degree preferred.
Two years of pre-hospital care activities or acute/critical care experience preferred.
Medical Assistant Certification preferred.
For Elder ONE employment, one year of experience with a frail, elderly population preferred.

Responsibilities

Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
Obtain and document patient vital signs, history, and screenings; promptly report abnormalities.
Perform EKGs, phlebotomy, and point-of-care testing, and collect and process specimens for external testing.
Assist providers and nursing staff during procedures and clinical care activities.
Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
Provide patient education and instructions under provider or RN guidance.
Maintain exam and treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
Order and track clinical supplies; assemble information packets and support provider communications.
Support patient flow through check-in and check-out, scheduling, referrals, insurance verification, and phone management.
Facilitate patient communications, including mailing provider updates and assisting with MyCare sign-up.
Escort patients to ancillary services, such as the lab or radiology, as needed.
Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
Compile data from patient records for quality assurance and improvement activities when requested.
Process payments and charge entry; manage non-clinical office supplies and distribute mail.
Perform other duties as assigned to ensure smooth practice operations.