ACA Rockefeller Neuroscience Institute

WVU Medicine•Institute, WI

5d•Onsite

About The Position

Perform various duties related to patient care and treatment as directed by attending providers in an outpatient clinic setting. Provide clerical and clinical support to medical staff in the assigned unit. The position supports efficient outpatient operations and helps ensure that patients’ needs are met. Work is performed in a clinical outpatient environment and involves frequent exposure to biohazards and communicable disease, as well as responding quickly to varying demands from providers and patients.

Requirements

High school diploma or equivalent.
Graduate of a Medical Assistant Program or the Med Ed Program, or one year of clinical experience.
Obtain Basic Life Support certification within 30 days of hire.
State criminal background check and, if applicable, federal background check as required for regulated areas.
Ability to lift and carry materials and equipment weighing 40 pounds or more, and to lift or position patients.
Ability to stand or walk 4 to 12 hours per day.

Nice To Haves

Registration or certification as a medical assistant.
One year of experience as a Medical Assistant or in patient care.

Responsibilities

Support medical staff to help meet patients’ needs and ensure efficient operation of the outpatient unit.
Assist providers with requisitions and forms for examinations or testing, help ensure test results are available for visits, and assist patients and providers during medical office visits.
Administer prescribed medication under the supervision of an attending provider.
Perform qualitative and quantitative tests and examinations of specimens.
Obtain and document specimens as ordered.
Document test results and report them to medical providers.
After training and skills testing, perform assigned or ordered point-of-care tests and maintain quality-control testing and logs.
Schedule additional ancillary testing as needed and assist with requisitions or forms for examinations or testing.
Act as a chaperone during medical examinations.
Ensure medical records and test results, including records from referring physicians, are available for visits; inspect and review records for correct order and completeness.
Monitor the nurse call system, relay information, and direct telephone calls and information to appropriate staff.
Provide assistance and information to patients, families, and visitors as instructed by the physician.
Participate in the Quality Assurance Program to help ensure quality patient services.
Generate patient charge data according to WVU Medicine outpatient procedures.
Help maintain supplies and equipment for patient care by preparing orders and reporting needs to a supervisor; demonstrate knowledge of the use and care of equipment, including printers, embossers, and computers.
Assist with inventory and equipment maintenance in the assigned outpatient unit.
May schedule and coordinate new and return appointments using a computerized system in accordance with clinic policies and procedures, and schedule diagnostic or therapeutic procedures.
May ensure patient registration; collect patient identification and billing information and enter it into a computer; obtain charts and fee sheets; and obtain signatures for releases of information and consent to treatment.
May assist the Registration Specialist with money deposits and late-night coverage, and assist the Manager or Supervisor with unit correspondence using computer software.
May process and mail letters to patients.