Medical Assistant - GI

Summit Health CityMD•New York, NY

About The Position

The Medical Assistant (MA) assists a physician, PA, or NP with clerical duties, patient flow, patient care, and procedures. The role includes preparing examination rooms and patients for visits, documenting information in the EHR and Practice Management System, supporting medication and referral workflows, and maintaining supplies and department-specific equipment. The MA provides care consistent with patients’ age, cultural, spiritual, and developmental needs, follows safety precautions, and helps facilitate transitions of care to urgent care or a hospital. The position requires commuting to satellite offices as needed and flexibility with various work schedules.

Requirements

High school diploma or equivalent.
Graduation from an accredited medical assistant or phlebotomy program.
0–1 year of related work experience required.
Basic Life Support (BLS) certification, or obtain it within 30 days of hire.
Ability to communicate in English orally and in writing.
Ability to organize and perform multiple tasks in a timely manner.
Basic proficiency in computer use.
Ability to commute to satellite offices as needed.

Nice To Haves

2–4 years of related work experience preferred.

Responsibilities

Prepare examination rooms, escort patients into rooms, and clean rooms after examinations.
Maintain efficient patient flow and ensure proper preparation and pertinent information for each patient visit.
Communicate and provide care consistent with patients’ age, cultural, spiritual, and developmental needs.
Answer telephone calls appropriately, direct calls, and take accurate messages.
Schedule appointments according to departmental guidelines.
Stock examination rooms and assist with ordering and maintaining supplies.
Reconcile encounters daily and accurately according to policy guidelines.
Communicate problems, concerns, or issues to the Supervisor and/or Manager promptly and appropriately.
Work within the scope of practice.
Obtain and document vital signs, including blood pressure, temperature, pulse, height, and weight.
Document appropriately in the EHR; review and update medication lists and document known allergies accurately.
Understand prescription control and prescription refill procedures.
Enter orders, schedule appointments, and provide referrals or consultation orders appropriately and promptly in the PMS and EHR.
Follow universal safety precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment, troubleshoot issues, and promptly report malfunctions.
Facilitate transitions of care to urgent care or a hospital.
Provide scribing services.
Perform other assigned duties and recognize duties that need to be performed even when not directly assigned.
Commute to satellite offices as needed.