Full Time UC Medical Assistant

Carbon Health•Santa Clara, CA

14d•Hybrid

About The Position

As a Full Time UC Medical Assistant in our fast-paced urgent care setting, you will support a multidisciplinary team that provides Urgent Care (UC), Primary Care (PC), and on-site X-ray services. This hourly, full-time role is ideal for a motivated Medical Assistant with at least 1 year of experience who is eager to learn, grow, and contribute in a dynamic clinical environment. You will play a key role in patient intake, clinical procedures, and care coordination while demonstrating a proactive, "we can do this" attitude. The position requires flexibility to work weekdays and weekends and to travel to nearby sister clinics as needed.

Requirements

1+ year of experience as a Medical Assistant in a clinical setting (urgent care or primary care experience preferred)
Current, unexpired Basic Life Support (BLS) certification from an approved organization
Active Medical Assistant certification (e.g., CMA, RMA, CCMA, or equivalent), in good standing
Demonstrated competency in EKG performance, venipuncture, injections, and assisting with clinical procedures
Ability and willingness to work weekdays, weekends, and variable shifts as required by clinic needs
Ability and willingness to travel to sister clinics as needed for coverage
Proficiency in basic computer use and comfort working within an electronic medical record (EMR) system
Strong communication skills in English, both verbal and written, with the ability to provide clear patient education and documentation
Ability to work effectively in a fast-paced, high-volume urgent care environment while maintaining accuracy and attention to detail
Demonstrated "willing to learn" mindset and positive, team-oriented, "we can do this" attitude
Reliable transportation to support travel between clinic locations as needed
Knowledge of standard infection control practices, patient privacy (HIPAA), and clinic safety protocols

Nice To Haves

Urgent care or primary care experience preferred

Responsibilities

Perform clinical support duties in a fast-paced urgent care environment, including UC, PC, and X-ray support functions as directed by providers and clinic leadership
Room patients, obtain and document vital signs, chief complaints, medical history, medications, and allergies in the electronic medical record (EMR)
Perform EKGs according to clinic protocols, ensuring accurate technique, patient comfort, and proper documentation
Perform venipuncture and collect laboratory specimens safely and accurately, following established policies and infection control standards
Administer injections and immunizations under provider orders, ensuring patient education, safety, and proper documentation
Assist providers with in-office procedures (e.g., wound care, minor procedures) by preparing rooms, instruments, and patients
Support X-ray and imaging workflows as appropriate to role and training, including patient preparation and coordination with radiology staff
Maintain exam rooms, treatment areas, and equipment in a clean, organized, and well-stocked condition
Follow all infection prevention, safety, and regulatory guidelines, including proper use of PPE and sharps handling
Provide clear, compassionate communication and education to patients and families regarding procedures, tests, and follow-up instructions
Coordinate patient flow to help ensure timely visits and efficient operations in a high-volume urgent care setting
Accurately enter and verify patient data, orders, and documentation in the EMR, maintaining strict confidentiality and HIPAA compliance
Participate in clinic quality, safety, and process-improvement initiatives as directed
Collaborate with providers, nurses, front office staff, and management to promote a positive, team-based work environment
Work variable shifts, including weekdays, evenings, and weekends, and travel to sister clinics as needed to support coverage