Medical Assistant - Community Care Clinic

OhioHealth•Grove City, OH

1d•Onsite

About The Position

This is a Walk-In Clinic open Monday through Friday from 8:00 am to 5:00 pm. The clinic treats walk-in patients and connects them to resources for ongoing care. This position is responsible for administrative and clinical duties delegated by the physician, assisting with patient care in compliance with the Ohio Administrative Code, and performing routine clinical and administrative duties as needed. The role also involves providing administrative assistance to the operations of the appropriate department, including patient registration, data entry, insurance verification, answering telephones, and greeting customers and patients.

Requirements

High School Diploma or Equivalent
Completion of a High School Medical Assistant Career Technical Program, or
Graduation from an accredited School of Medical Assisting, or
Completion of Military Medic training, or
Certification as a Paramedic (EMT-P), or
At least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
BLS - Basic Life Support - American Heart Association
CMA(ARMA) - Certified Medical Assistant - ARMA American Registry of Medical Assistants

Nice To Haves

Completion of Medical Assistant Career Tech Program
Completion of School of Medical Assisting
Military Medic Training
Paramedic (EMT-P) Training

Responsibilities

Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.
Successful completion of Care Connect EMR documentation skills.
Performs necessary administrative duties that assure all information is current and updated.
Includes maintenance and monitoring of EMR in basket.
Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.
Communicates with patients and customers in a respectful and caring manner.
Communicates, collaborates, and anticipates the needs of the health care team to ensure continuity and quality of care and coordination of services.
Collects and monitors patient data; reports patient data and patient need as directed.
Maintains documentation guidelines around patient chargeable items/services.
Ensures processes and services are continuously monitored for quality, cost effectiveness, and efficiency.
Engages in process and quality improvement activities.
Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities.
Completes required continuous training and education, including department specific requirements.
Promotes and advocates for patient quality, safety, and experience initiatives.
Acts as a role model.
Serves as SME/resource to the dept/unit/practice in areas such as quality, performance improvement, and EMR (i.e., EPIC Super User).
Has oversight of efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with licensure and policy.
Leads and supports development of standard work and develops necessary customizations.
Functions as a clinical preceptor and is responsible for training new staff.
Is compliant with scope of practice.
Responsibilities require focus on safety, quality and efficiency in performing job duties.
Responsible for patient registration, including data entry of patient information and insurance verification.
Answers telephone and directs calls appropriately.
Greets customers and patients.