Medical Assistant - Cardiology

OhioHealth

About The Position

This position performs administrative and clinical duties delegated by a physician and assists with patient care in compliance with the Ohio Administrative Code. Duties include routine clinical and administrative work needed to support the assigned practice; responsibilities vary by the size and specialty of the office. The role supports patient flow, patient care, documentation, and coordination with the healthcare team, while maintaining compliance with licensure, policy, and scope of practice. The position also contributes to quality, safety, efficiency, and continuous improvement, and may serve as a resource and trainer for other staff.

Requirements

High school diploma or equivalent.
One of the following: completion of a High School Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
Basic Life Support (BLS) certification from the American Heart Association.
Successful completion of Care Connect EMR documentation skills.

Responsibilities

Facilitate patient flow by preparing patients for visits and providing services as directed by providers and permitted by licensure, policy, and scope of practice.
Complete Care Connect EMR documentation requirements.
Perform administrative duties to keep information current and updated, including maintaining and monitoring the EMR inbox.
Maintain and clean the environment, work area, and equipment, and communicate equipment malfunctions to appropriate personnel.
Communicate respectfully and with care with patients and customers.
Collaborate with the healthcare team and anticipate its needs to support continuity and quality of care and coordination of services.
Collect and monitor patient data, and report patient data and needs as directed.
Maintain documentation guidelines for patient-chargeable items and services.
Monitor processes and services for quality, cost effectiveness, and efficiency.
Participate in process and quality improvement activities and implement recommendations to improve operational efficiency and introduce services within the area of responsibility.
Maintain professional competence, knowledge, and skills through ongoing study of the field and best practices.
Complete required continuous training and education, including department-specific requirements.
Promote patient quality, safety, and experience initiatives and act as a role model.
Serve as a subject matter expert or resource for the department, unit, or practice in areas such as quality, performance improvement, and EMR use.
Oversee efficient patient flow, prepare patients for visits or admission, and provide provider-directed services and education in accordance with licensure and policy.
Lead and support the development of standard work and necessary customizations.
Serve as a clinical preceptor and train new staff.
Practice within the applicable scope of practice.
Focus on safety, quality, and efficiency when performing job duties as part of a High Reliability Organization.