Medical Assistant - Orthopedic Specialists

Riverside Hospital•Onancock, VA

4d•$19 - $25•Onsite

About The Position

The Medical Assistant provides patient care, technical, and clerical support under the direct supervision of a physician and practice manager. The role supports clinic patient flow and quality, safe care by assisting the patient care team with a range of healthcare services. The Medical Assistant may be asked to float to other practices within the region to support operational needs. Responsibilities include maintaining patient records, interviewing patients and confirming visit purposes, obtaining vital signs, preparing and sanitizing exam rooms, administering medications and vaccines under physician supervision, supporting prescription refills, maintaining supplies and equipment, and complying with applicable healthcare regulations. The role also supports patient communication and scheduling, patient education, laboratory procedures and specimen handling, point-of-care testing documentation, prior authorizations, referrals, insurance and Medicare requirements, coding knowledge, and organizational quality and productivity goals.

Requirements

High school diploma or GED.
Graduation from a Medical Assistant program.
Upon hire, one of the listed medical assistant credentials is required: CMA through AAMA, CCMA through NHA, RMA through AMT, Medical Assistant through NCCT, or MA through ARMA.
Upon hire, CPR/BLS certification from the American Heart Association, American Red Cross, or American Safety and Health Institute is listed as required.
Knowledge of clinical procedures, including vital signs, specimen collection, phlebotomy, and point-of-care testing.
Knowledge of HIPAA, OSHA, scope-of-practice requirements, insurance carrier guidelines, and Medicare regulations.
Working knowledge of ICD-9 and CPT coding.

Nice To Haves

One year of clinical experience.

Responsibilities

Maintain clinical competency and patient records, including interviewing patients and confirming the purpose of visits.
Prepare patients for examination and obtain vital signs, including manual measurements when mechanical devices are unavailable.
Prepare and sanitize examination rooms before and after appointments.
Administer medications and vaccines under physician supervision.
Assist with prescription refill requests for approval and forward approved requests to pharmacies.
Maintain medical supply inventory, stock examination rooms, and keep equipment operational by facilitating preventive maintenance when needed.
Follow scope-of-practice requirements and HIPAA and OSHA standards; complete required competencies and education.
Support and comfort patients and families during visits and procedures, including chaperoning sensitive examinations as needed.
Provide timely patient responses and follow-up by phone and electronic means; explain delays as appropriate and manage provider schedules.
Help patients access care through appointments, referrals, and necessary information.
Provide patient education according to protocol and direct provider instructions, including after-visit summary directions in the electronic medical record.
Perform or assist with specimen collection, phlebotomy, point-of-care testing, and use of ABNs where applicable; process, package, and send specimens to the correct laboratory.
Maintain point-of-care logs and accurately document testing in the electronic health record.
Obtain prior authorizations when needed and follow insurance carrier guidelines and Medicare regulations.
Maintain working knowledge of ICD-9 and CPT coding and seek assistance as needed.
Schedule tests and specialist visits within network limitations.
Support productivity goals, efficient use of facility resources, physician visit targets, and organizational quality measures.
Float to other practices within the region as needed to support operational needs.