Medical Assistant, Float Pool Oncology, Per Diem

UMass Memorial Health•Worcester, MA

About The Position

Under the direction of an appropriate licensed clinician, the Medical Assistant II provides clinical care and clerical support for office and clinic functions. The employee receives workplace education and training to assist providers and the healthcare team in caring for patients. This is a per-diem position in the Ambulatory Float Pool Oncology area, with a stated day-shift schedule Monday through Friday from 08:00 to 16:30; scheduled hours are listed as 0. The position is non-exempt. The hiring range is $17.91–$33.85 based on a 40-hour-per-week schedule; the final offer may vary according to scheduled hours, experience, skills, qualifications, and internal equity, and compensation for reduced schedules is prorated. A signing bonus may be available, with eligibility confirmed during the interview process.

Requirements

  • High school diploma or equivalent.
  • Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association; if not available at hire, certification must be obtained within three months of hire.
  • Medical Assistant credential approved by the Massachusetts Department of Health (such as ARMA or NHA).

Responsibilities

  • Escort patients to examination rooms and take and record vital signs, including blood pressure, temperature, height, and weight.
  • Collect and document patient health status and history, and document and monitor patient progress according to standard procedures.
  • Perform EKGs, phlebotomy, and point-of-care tests according to clinic or office standards.
  • Prepare, document, and administer non-intravenous injections as directed or required, within scope of practice.
  • Assist with routine physical examinations and clinical procedures.
  • Review laboratory results and promptly bring abnormal results to the attention of physicians and others as appropriate.
  • Communicate observations and reported changes in patient condition to the appropriate licensed clinician in a timely and clear manner, following office or clinic guidelines.
  • Set up and prepare rooms for patient care, and assist with setup, maintenance, disassembly, and cleaning of patient equipment.
  • Clean, sterilize, and repackage instruments and scopes according to office or clinic protocol; operate sterilization and cleaning systems as necessary.
  • Assist with moving, lifting, positioning, and transporting patients according to policy, using proper safety techniques and body mechanics.
  • Follow procedures for patient arrivals and appointment scheduling; assist with admissions, transfers, and discharges.
  • Maintain assigned office or clinical supplies, keep inventory accurate, rotate stock, and initiate requisitions for replenishment or special items.
  • Maintain logs and organize patient care charts or medical records; enter or retrieve information in the electronic medical record as needed.
  • Process prescriptions and refills according to procedure.
  • Perform clerical duties such as typing, filing, scheduling appointments, preparing letters and forms, managing phone calls, and documenting in patient records as required or directed.
  • Work with insurers to verify coverage and eligibility and obtain prior authorizations, pre-certifications, and clinician referrals for procedures, medications, tests, and treatment as needed.
  • Collect patient visit co-payments and maintain records.

Benefits

  • A signing bonus may be available; eligibility will be confirmed during the interview process.
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